I am using the Extra them (similar to Divi) and I have BuddyPress as well as BuddyPress integration enabled. The search is completely broken with BuddyPress enabled. If I disable BuddyPress, then search functionality returns.
To open a new support ticket, first select the relevant forum and then click the "New Post" button.
Example: You need support for the core plugin? Click on GeoDirectory Core Plugin support and click on the "New Post Button".