BUG!

This topic contains 2 replies, has 3 voices, and was last updated by  Paolo 6 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • November 28, 2017 at 5:26 pm #407197

    Nerd World
    Free User
    Post count: 8

    Its not letting me add a new field, in place settings when I try to add new field after I saved it, then refresh the page all of the fields that I added disappears.

    November 28, 2017 at 8:03 pm #407243

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Please clear your cache for the site. Close all tabs with the site open and then proceed to clear cache.

    Let us know if you still have an issue, and if you do, reply privately with site url and wp admin so we can take a look.

    November 28, 2017 at 9:01 pm #407261

    Paolo
    Site Admin
    Post count: 31206

    If custom fields are not saving, there could be a writing permission problem for the db user too. In that case only the server admin could fix similar things.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket