Bulk import Sample CSV not right

This topic contains 19 replies, has 3 voices, and was last updated by  Paolo 5 years, 6 months ago.

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  • November 13, 2018 at 10:40 am #453909

    James Dyble
    Free User
    Post count: 135

    It is not right, it is muddling them all together.

    Please see screenshot.

    November 13, 2018 at 11:27 am #453916

    James Dyble
    Free User
    Post count: 135

    Anyone?

    November 13, 2018 at 2:28 pm #453948

    Paolo
    Site Admin
    Post count: 31206

    Hi James, please read our support policy to know what to expect from us.

    We guarantee a reply within 24 hours, but we normally do a lot better. No need to nudge please.

    What software are you using to open and edit the csv file?

    Did you check the documentation?

    https://wpgeodirectory.com/docs/core-export/

    Let us know,

    Thanks

    November 13, 2018 at 2:34 pm #453950

    James Dyble
    Free User
    Post count: 135

    Apologies Paolo for the nudge, I am using OpenOffice. When I download the CSV from the geodirectory settings it just opens in the web browser, I went into the back end to download the CSV but same problem at both sides.

    November 13, 2018 at 4:22 pm #453979

    Alex Rollin
    Moderator
    Post count: 27815

    It opens fine for me.

    Do you want us to take a look at the export on the site?

    Just write back with WP Admin and login URL in a private reply.

    November 13, 2018 at 4:26 pm #453982

    James Dyble
    Free User
    Post count: 135
    This reply has been marked as private.
    November 13, 2018 at 4:44 pm #453988

    Paolo
    Site Admin
    Post count: 31206

    What browser are you using? Normally you should be able to downloaded the file and save it on your PC and after decide with which software to open it.

    The username and password provided aren’t working. Please double check them.

    Let us know.

    Thanks

    November 13, 2018 at 4:52 pm #453992

    James Dyble
    Free User
    Post count: 135

    Using Chrome Paolo

    November 13, 2018 at 4:57 pm #453993

    Paolo
    Site Admin
    Post count: 31206

    ok, the credentials still aren’t working, please double check them and let us know…

    November 13, 2018 at 5:00 pm #453995

    James Dyble
    Free User
    Post count: 135
    This reply has been marked as private.
    November 13, 2018 at 5:09 pm #454000

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I clicked on the “Download Sample CSV” button with Chrome and it downloaded it as expected. (see image attached).

    From there you can open the containing folder and open the file with the software of your choice. If it is opening it directly in a browser, it is because you set your system to open CSV files with a browser. You can change that to OpenOffice.

    Let us know how it goes.

    Thanks

    November 13, 2018 at 5:14 pm #454003

    James Dyble
    Free User
    Post count: 135

    Thank you
    one problem it opens like this in open office is that correct?

    November 13, 2018 at 5:17 pm #454005

    Paolo
    Site Admin
    Post count: 31206

    No, make sure to have comma as separators and double quotes as text delimiters before opening it. See image attached.

    November 13, 2018 at 5:24 pm #454011

    James Dyble
    Free User
    Post count: 135

    Thank you this is amazing, now my final questions what do i do about images?

    November 13, 2018 at 6:28 pm #454025

    Paolo
    Site Admin
    Post count: 31206

    Just add the file name to the CSV file. After import it will tell you where to upload them via FTP.

    This video shows how is done: https://youtu.be/_MXfot6buMc?t=91

    Thanks

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