Can we still put a business listing into multiple categories in V2?

This topic contains 6 replies, has 4 voices, and was last updated by  Kiran 5 years ago.

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  • March 25, 2019 at 7:49 pm #476393

    James Grove
    Expired Member
    Post count: 30

    I recently upgraded from V1 to V2.

    I notice when I add a listing now, it only seems to be giving me the option of putting the listing into a single category. I used to be able to add several categories.

    Has this changed? Or am I doing something wrong?

    Similarly, I went to edit an existing business entry that I thought was mis-categorized, but the admin panel only allowed me to choose 1 category. The listing was already in 3 categories, and I didn’t want to change it and undo those category selections, so I left it alone for now.

    March 25, 2019 at 10:56 pm #476408

    Guust
    Moderator
    Post count: 29970

    Did you possibly change the category custom field to SELECT instead of MULTISELECT?

    Did you possibly limit the number of allowed categories in a price package?

    Let us know. Thanks

    March 26, 2019 at 5:55 pm #476536

    James Grove
    Expired Member
    Post count: 30

    Okay – I found the setting you referred to under:

    Businesses -> Settings -> Custom Fields -> Category -> Show Advanced -> Category Display Type

    It was set to “Select”

    I changed the setting to “Checkboxes” and now I have a list of all the categories and subcategories that I can choose from. Now I can choose more than one; and also I think this is a much better interface.

    As to how it happened, I don’t think I changed the Category Display Type setting, unless it was something that came up during the migration process. Is it possibly a migration bug?

    Thanks for helping me fix it.

    -James

    March 26, 2019 at 10:16 pm #476591

    Guust
    Moderator
    Post count: 29970

    Migration should not change any settings of your custom fields, so not sure why it happened.
    Thanks

    April 4, 2019 at 1:42 pm #478227

    Stephanie Rawson
    Buyer
    Post count: 13

    The same thing happened to our site. Simply upgrading from v1 to v2 made the category field a ‘SELECT’. I used your instructions above to fix the problem. Thanks!

    April 4, 2019 at 9:58 pm #478409

    Guust
    Moderator
    Post count: 29970

    I’ll get the developers to check this out, thanks for reporting.

    April 5, 2019 at 11:31 am #478534

    Kiran
    Moderator
    Post count: 7069

    Hello @grovedigital & @allwebpromotion,

    This has been fixed. Thanks for spotting.

    Kiran

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