Can you help with THESE bugs we have found in v2 4-18-2020

This topic contains 6 replies, has 3 voices, and was last updated by  Roseann Mayer 3 years, 12 months ago.

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  • April 19, 2020 at 3:27 pm #541245

    Roseann Mayer
    Expired Member
    Post count: 5

    1. The image of the actual member can be changed without issue by the member themselves or an Admin and it is updating on the individual member listing page, however, it is not updating their image in the member directory itself
    2. Any changes to the logo in the backend after initial submission are not being displayed on the frontend
    3. Any changes to the “Business Gallery” in the backend after initial submission are not being displayed…this includes additions and deletions

    If you look at the profile in the backend or through the member’s portal, everything is as it should be, but the frontend is not matching what is on the backend.

    Site: https://ruralpanhandlewomen.com/member-directory

    April 20, 2020 at 3:36 pm #541392

    Roseann Mayer
    Expired Member
    Post count: 5

    https://ruralpanhandlewomen.com/member-directory/ashley-little

    Made changes to the profile of Ashley Little in the backend – Admin; submitted changes:

    Text changes all made successfully, in preview mode and member-directory.

    IMAGES:

    When I preview changes here: https://ruralpanhandlewomen.com/member-directory/ashley-little/?preview=true

    The changes appear correct.

    When I go back to MEMBER DIRECTORY at https://ruralpanhandlewomen.com/member-directory/ashley-little/

    and view Ashley Little, the changes do NOT APPEAR

    April 20, 2020 at 3:40 pm #541393

    Kor
    Moderator
    Post count: 16516

    hi Roseann Mayer,

    Thanks for your post. In order for us to investigate this further on your end, could you share your Website WP admin access here in a private reply?

    April 20, 2020 at 3:42 pm #541395

    Roseann Mayer
    Expired Member
    Post count: 5
    This reply has been marked as private.
    April 20, 2020 at 5:15 pm #541411

    Alex Rollin
    Moderator
    Post count: 27815

    That is a cache issue. Check with your host about how to clear cache.

    April 21, 2020 at 3:33 pm #541627

    Roseann Mayer
    Expired Member
    Post count: 5
    This reply has been marked as private.
    April 21, 2020 at 3:45 pm #541628

    Roseann Mayer
    Expired Member
    Post count: 5
    This reply has been marked as private.
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