Cannot Add New Listing

This topic contains 10 replies, has 3 voices, and was last updated by  Guust 8 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • May 13, 2016 at 7:29 am #189780

    Robert Davenport
    Buyer
    Post count: 609

    Hi,

    I seem to be having an issue with adding a new listing. I clicked on the Add Listing link and used my login for my Author username, started typing in the address and it’s just getting hung up with these popup screens and I cannot get past this point.

    Please go to my site and see for yourself and explain what is happening. We have merchants signing up later today and need to get this resolved for them. https://shoprva.com/addlisting/?listing_type=gd_place

    Please see the attached images.

    Thank you,
    Robert

    May 13, 2016 at 7:43 am #189790

    Robert Davenport
    Buyer
    Post count: 609

    Hi,

    I finally got past these popups by checking the don’t allow them anymore and then when I went to click on the Checkout button, I was redirected back to our landing page without paying and then received a confirmation email to Admin that the listing was successfully added…

    Dear Admin,

    A new listing has been published Test. This email is just for your information.
    ShopRVA.com

    Please take a moment now to follow these 5 easy steps to help ensure your success on ShopRVA.com.

    STEP 1: Click here to sign up for our Merchant Newsletter for monthly tips, suggestions and information related to your business listing on ShopRVA.

    STEP 2: LIKE and Follow us on Facebook and/or Twitter to follow and track your business promotions.

    STEP 3: Be sure to prominently display your ShopRVA Participating Merchant sticker at your front entrance. (If you have not already received your “ShopRVA Participating Merchant” sticker for your business entrance please email John Richards at jrichards@shoprva.com so we may get one out to you right away.)

    Please help us figure out what is going on and how to fix this?

    Thank you,
    Robert

    May 13, 2016 at 8:10 am #189797

    Kor
    Moderator
    Post count: 16516

    Hi Robert,

    Sorry to hear about the problem. Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    May 13, 2016 at 8:33 am #189800

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    May 13, 2016 at 10:32 am #189818

    Guust
    Moderator
    Post count: 29970

    Your locations are not in the right format, they all have to be city > region > country.
    We fixed your default location by adding a new proper location and then merging as per https://wpgeodirectory.com/docs/faqs/how-do-i-merge-locations/
    You will have to fix your other locations the same way.

    Please check. Thanks.

    See also https://wpgeodirectory.com/docs/definitions/#location

    May 13, 2016 at 1:24 pm #189940

    Robert Davenport
    Buyer
    Post count: 609
    This reply has been marked as private.
    May 13, 2016 at 1:42 pm #189957

    Guust
    Moderator
    Post count: 29970

    Listings that are submitted but not paid stay should stay in draft, they are not published.

    May 13, 2016 at 1:50 pm #189990

    Robert Davenport
    Buyer
    Post count: 609

    Ok, so even though I received the admin email stating that it posted successfully, it is in Draft.

    Does the merchant also receive this misleading email if they do not complete their payment?

    May 13, 2016 at 1:52 pm #190020

    Guust
    Moderator
    Post count: 29970

    It seems you modified the notification email. Modify to suit.

    May 13, 2016 at 2:27 pm #190043

    Robert Davenport
    Buyer
    Post count: 609

    Ok. Thank you!

    May 14, 2016 at 12:06 am #190527

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount