cannot add place address to map

This topic contains 20 replies, has 5 voices, and was last updated by  Stiofan O’Connor 6 years, 4 months ago.

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  • January 11, 2018 at 12:38 pm #412299

    Scott Macdonald
    Buyer
    Post count: 286

    it appears I can no longer cannot add a place address to the map http://www.stayscotland.scot

    sorry tries but cannot find the cause

    thanks
    Scott

    January 11, 2018 at 12:59 pm #412303

    Guust
    Moderator
    Post count: 29970

    Please post your WP admin details in a private reply and we will have a look.
    It looks like you have no default pin set at GD > Design > Map tab > Upload map default marker icon

    Thanks

    January 11, 2018 at 3:12 pm #412332

    Scott Macdonald
    Buyer
    Post count: 286
    This reply has been marked as private.
    January 11, 2018 at 5:40 pm #412369

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 11, 2018 at 6:34 pm #412374

    Scott Macdonald
    Buyer
    Post count: 286

    hi thanks I’ll try that

    I have the location manager add on

    January 11, 2018 at 6:49 pm #412377

    Scott Macdonald
    Buyer
    Post count: 286

    ok done that but still cannot add location to map

    January 11, 2018 at 6:58 pm #412380

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Did you enable Location Manager as well?

    Let me know and then I will take another look.

    January 11, 2018 at 6:59 pm #412381

    Scott Macdonald
    Buyer
    Post count: 286

    hi yes I did thanks

    January 11, 2018 at 7:18 pm #412392

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 11, 2018 at 7:46 pm #412403

    Scott Macdonald
    Buyer
    Post count: 286
    This reply has been marked as private.
    January 12, 2018 at 4:44 am #412428

    Kiran
    Moderator
    Post count: 7069

    Hello Scott,

    Now map marker back on add listing map, i re-uploaded map marker at GD > Design > Map tab > “Upload map default marker icon”.

    Thanks,
    Kiran

    January 12, 2018 at 10:42 am #412460

    Scott Macdonald
    Buyer
    Post count: 286

    great the pin is there now but still cannot add a map to a place

    January 12, 2018 at 10:47 am #412462

    Kiran
    Moderator
    Post count: 7069

    I have added a one place and set the map to it without any issue.

    Can you explain little more what problem you facing and how to replicate it from our side?

    Kiran

    January 12, 2018 at 10:51 am #412464

    Scott Macdonald
    Buyer
    Post count: 286

    whenever you try to add a map to this address

    Balkello Farm, Auchterhouse, Dundee DD3 0RA

    it says this

    Please choose any address of the (Pitlochry) city only.

    January 12, 2018 at 11:33 am #412465

    Kiran
    Moderator
    Post count: 7069

    Hi,

    You are using old GD plugins, please update them first. Your membership showing “No active membership”, DO you have another account? Our records show you only have access to the location manager.

    If even after updating plugin does not fix the problem, please provide FTP credentials so we can look into more.

    Kiran

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