Cannot get CSV import or export to work

This topic contains 11 replies, has 4 voices, and was last updated by  alpinejennings 8 years, 11 months ago.

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  • #40553

    alpinejennings
    Free User
    Post count: 8

    Every time I try to export or import via csv I receive error messages.
    I am using Libre Office Calc to do my editing and I am making sure to have all required fields. This is very frustrating as I have many thousands of locations I need to import! Attached are the error messages.
    Please help.

    #40556

    Simone
    Expired Member
    Post count: 3515

    Hello, is your CSV saved with commas and double quotes as delimiters? please post your CSV (or a part of it) so we can check and debug, thanks

    #40560

    alpinejennings
    Free User
    Post count: 8
    This reply has been marked as private.
    #40608

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    the file looks correct to me.

    I suspect the problem is server related. Probably ajax calls not working properly.

    Could you please provide a URL and wp admin credentials in a private reply?

    We’ll have a look.

    Thanks

    #40619

    alpinejennings
    Free User
    Post count: 8
    This reply has been marked as private.
    #40635

    Simone
    Expired Member
    Post count: 3515

    As Paolo said, it is most likely a server issue (since also CURL is not enabled on your host).
    could you create a phpinfo page and upload to your root ?

    to create it, insert the following into a file

    
    
    <?php
    
    phpinfo();
    
    ?>
    

    and name the file with a php extension, e.g. phpinfo.php

    #40656

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    Please provide FTP details.

    Thanks,

    Stiofan

    #40688

    alpinejennings
    Free User
    Post count: 8
    This reply has been marked as private.
    #40690

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #40701

    alpinejennings
    Free User
    Post count: 8
    This reply has been marked as private.
    #40716

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    It can be different on different servers, i usually give full permission and work back until it stops working…

    Stiofan

    #40725

    alpinejennings
    Free User
    Post count: 8
    This reply has been marked as private.
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