Cannot Get Rid of Wrong Analytics Code in Plugin

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 6 years, 11 months ago.

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  • #378990

    Yvonne Coleman
    Buyer
    Post count: 5

    Hi We have had to open a new Google Analytics Account and have put the new script in the appropriate place in the header. However the old code is still showing in the source code. I traced it to the core plugin. When I deactivate GeoDirectory, it no longer shows in the source code.

    In the General Panel in the google analytics tab, it shows no code in there. I need to get this removed because the new account is not tracking correctly because there are 2 scripts on the site. Please advise.

    Yvonne

    #379037

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    What happen if instead of adding your new code in the header, you add it in the GeoDirectory options page?

    It should replace the old code… If it doesn’t, please provide a link and admin credentials and we will have a look.

    Thanks

    #379556

    Yvonne Coleman
    Buyer
    Post count: 5

    It worked. Thank you.

    #379557

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

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