Cannot setup automatic updates…

This topic contains 7 replies, has 3 voices, and was last updated by  Stiofan O’Connor 7 years, 6 months ago.

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  • October 21, 2016 at 12:01 am #288762

    Joel Stephens
    Expired Member
    Post count: 19

    Hi there,

    I am now a member for the next year. I added all the License Keys to the Dashboard, but I cannot update the apps.

    Here is what I see…
    https://www.dropbox.com/s/deo9k2bneeioshj/Screenshot%202016-10-20%2017.00.42.png?dl=0

    Here is one of the errors I receive…
    https://www.dropbox.com/s/sthjglb6j5f23cr/Screenshot%202016-10-20%2016.58.53.png?dl=0

    What am I doing wrong here?

    Thanks!

    October 21, 2016 at 11:23 am #289102

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Joel,

    Welcome to GD 🙂
    Please provide wp-admin details in a private reply and i will take a look.

    Thanks,

    Stiofan

    October 22, 2016 at 6:56 pm #289848

    Joel Stephens
    Expired Member
    Post count: 19
    This reply has been marked as private.
    October 23, 2016 at 1:44 am #289953

    Joel Stephens
    Expired Member
    Post count: 19

    And while you’re there, any idea why I cannot get this to work?
    http://destinationcentralcoast.com/listings/

    Why does it just show the shortcode?

    Thanks!

    October 24, 2016 at 4:12 pm #290885

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    as you can see from your 1st screenshot, that license for the advanced search add-on is the only one you haven’t activated yet.

    Please go here https://wpgeodirectory.com/support/members/engagemade/downloads/, copy the license key for that add-on, paste in the Auto Updates options page and activate the license.

    Once activated you should be able to update it.

    [webdirectory] it isn’t a GeoDirectory shortcode, I’m not sure where is that shortcode coming from.

    Let us know how it goes.

    Thanks

    October 24, 2016 at 4:19 pm #290889

    Joel Stephens
    Expired Member
    Post count: 19

    Here is what I see:

    It failed on all of them.

    October 24, 2016 at 4:46 pm #290900

    Paolo
    Site Admin
    Post count: 31206

    Hi Joel,

    I just tried to manually activate the license for destinationcentralcoast.com/dcc/ because your WordPress is installed there, but didn’t solve it.

    Stiofan is already looking into it and he’ll let us know asap.

    Thanks for your patience,

    October 24, 2016 at 4:53 pm #290914

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Joel,

    Your server is sending a http user agent that is different than 99.9999% of servers, i have made a slight change to the software validation function to resolve this, you should be abel to update now.

    Thanks,

    Stiofan

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