Cannot update

This topic contains 3 replies, has 2 voices, and was last updated by  Jay Kanabar 4 years, 4 months ago.

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  • #525396

    Jay Kanabar
    Expired Member
    Post count: 166

    I have a full current License but cannot update the Social Importer plugin.

    It is Multisite WP, and have updated each of the 3 sub-sites with the latest License Key, but fails to update the network main site.

    #525399

    Jay Kanabar
    Expired Member
    Post count: 166
    This reply has been marked as private.
    #525409

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    It looks like you have it setup correctly, in that WP Easy Updates is network active. You only need to install licenses on one of the multisite subsites. Multisite has only one copy of the plugin to update.

    #525445

    Jay Kanabar
    Expired Member
    Post count: 166

    Resolved. The Plugin had to be Network Activated.
    Thanks.

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