Cannot upload user avatar or banner photo from admin portal

This topic contains 1 reply, has 2 voices, and was last updated by  Alex Rollin 4 years, 3 months ago.

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  • #526486

    Andrew
    Expired Member
    Post count: 197

    Hi,

    We’re having trouble changing the user avatar and banner images from the admin portal (Users page) – whenever we try to click them for any user, we are redirected to the top of the page (see screenshot attached).

    Any ideas why?

    Thanks,
    Andrew

    #526542

    Alex Rollin
    Moderator
    Post count: 27815

    The supported method for adding images is through the frontend.

    If you would like to request that feature be supported, through the backend, please post your request and future questions about UsersWP to

    https://userswp.io/support/

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