Can't access wp-admin.

This topic contains 17 replies, has 2 voices, and was last updated by  Guust 6 years, 10 months ago.

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  • December 22, 2017 at 8:10 pm #410401

    Kiesha Joseph
    Free User
    Post count: 22

    When GD plugins are installed, wp-admin redirects to home page. This happens even when GD plugins are the ONLY ones installed. Please help. FTP info following in private message.

    December 22, 2017 at 8:11 pm #410402

    Kiesha Joseph
    Free User
    Post count: 22
    This reply has been marked as private.
    December 22, 2017 at 8:12 pm #410403

    Kiesha Joseph
    Free User
    Post count: 22

    The actual site I’m referring to is http://prisonrideshare.org/services (NOT the main site).

    December 22, 2017 at 11:33 pm #410405

    Guust
    Moderator
    Post count: 29970

    Please review https://wpgeodirectory.com/docs/core-general/

    Allow user to see wp-admin area:
    This option allows you to block normal users from the wp-admin area; if this is enabled a user trying to visit wp-admin will just be redirected to your home page. We understand you may need to allow users to access wp-admin for some reasons so we provide this option.

    PS: the username and password does not work for me.

    Thanks

    December 23, 2017 at 9:26 pm #410468

    Kiesha Joseph
    Free User
    Post count: 22

    The problem is… I can only access WordPress WITHOUT any of the WP plugins active. And when I deactivate them, WP has NO options available. No settings, nothing. I just used the FTP to log in. Please try it again. It works. Resending FTP info now.

    December 23, 2017 at 9:27 pm #410470

    Kiesha Joseph
    Free User
    Post count: 22
    This reply has been marked as private.
    December 23, 2017 at 9:28 pm #410471

    Kiesha Joseph
    Free User
    Post count: 22

    Once again, the site is: prisonrideshare.org/services

    December 23, 2017 at 11:15 pm #410474

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    December 23, 2017 at 11:37 pm #410476

    Kiesha Joseph
    Free User
    Post count: 22

    That’s because that is the FTP info. I thought that’s what you wanted. Stand by because I still redirects to home page and I really need it fixed.

    December 23, 2017 at 11:38 pm #410477

    Kiesha Joseph
    Free User
    Post count: 22
    This reply has been marked as private.
    December 24, 2017 at 12:25 am #410478

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    December 24, 2017 at 12:40 am #410479

    Kiesha Joseph
    Free User
    Post count: 22
    This reply has been marked as private.
    December 24, 2017 at 1:39 am #410484

    Guust
    Moderator
    Post count: 29970

    Please try now, that user is not an admin, make sure to use an admin account if you want to access /wp-admin.

    December 24, 2017 at 1:39 am #410485

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    December 24, 2017 at 2:25 am #410487

    Kiesha Joseph
    Free User
    Post count: 22

    I just deleted all of the GD plugins. Planning to just reinstall them again. I’ll try this first. Then, let you know what happens. Thanks so much for your patience.

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