Can't access wp-admin.

This topic contains 17 replies, has 2 voices, and was last updated by  Guust 6 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #410401

    Kiesha Joseph
    Free User
    Post count: 22

    When GD plugins are installed, wp-admin redirects to home page. This happens even when GD plugins are the ONLY ones installed. Please help. FTP info following in private message.

    #410402

    Kiesha Joseph
    Free User
    Post count: 22
    This reply has been marked as private.
    #410403

    Kiesha Joseph
    Free User
    Post count: 22

    The actual site I’m referring to is http://prisonrideshare.org/services (NOT the main site).

    #410405

    Guust
    Moderator
    Post count: 29970

    Please review https://wpgeodirectory.com/docs/core-general/

    Allow user to see wp-admin area:
    This option allows you to block normal users from the wp-admin area; if this is enabled a user trying to visit wp-admin will just be redirected to your home page. We understand you may need to allow users to access wp-admin for some reasons so we provide this option.

    PS: the username and password does not work for me.

    Thanks

    #410468

    Kiesha Joseph
    Free User
    Post count: 22

    The problem is… I can only access WordPress WITHOUT any of the WP plugins active. And when I deactivate them, WP has NO options available. No settings, nothing. I just used the FTP to log in. Please try it again. It works. Resending FTP info now.

    #410470

    Kiesha Joseph
    Free User
    Post count: 22
    This reply has been marked as private.
    #410471

    Kiesha Joseph
    Free User
    Post count: 22

    Once again, the site is: prisonrideshare.org/services

    #410474

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    #410476

    Kiesha Joseph
    Free User
    Post count: 22

    That’s because that is the FTP info. I thought that’s what you wanted. Stand by because I still redirects to home page and I really need it fixed.

    #410477

    Kiesha Joseph
    Free User
    Post count: 22
    This reply has been marked as private.
    #410478

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    #410479

    Kiesha Joseph
    Free User
    Post count: 22
    This reply has been marked as private.
    #410484

    Guust
    Moderator
    Post count: 29970

    Please try now, that user is not an admin, make sure to use an admin account if you want to access /wp-admin.

    #410485

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    #410487

    Kiesha Joseph
    Free User
    Post count: 22

    I just deleted all of the GD plugins. Planning to just reinstall them again. I’ll try this first. Then, let you know what happens. Thanks so much for your patience.

Viewing 15 posts - 1 through 15 (of 18 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket