40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Can't create new listing

This topic contains 9 replies, has 3 voices, and was last updated by  Kor 4 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • August 22, 2019 at 4:29 pm #504405

    Tiffiney Baumgarden
    Expired Member
    Post count: 26

    Hi!

    So I’ve had a few different clients tell me that they get all the way through creating their listing and then they get a note that says:

    Error: Please Retry

    This error has occurred from multiple computers for multiple people.
    So far, it’s been on local listings but I think it’s both. Is there a setting on the backend that I’m missing?

    Thanks!

    August 22, 2019 at 5:23 pm #504408

    Kor
    Moderator
    Post count: 16516

    Hi Tiffiney,

    Thanks for your post. Kindly share your Website WP admin access here in private reply and list the steps to replicate it.

    August 22, 2019 at 5:40 pm #504412

    Tiffiney Baumgarden
    Expired Member
    Post count: 26
    This reply has been marked as private.
    August 22, 2019 at 7:24 pm #504430

    Tiffiney Baumgarden
    Expired Member
    Post count: 26
    This reply has been marked as private.
    August 22, 2019 at 8:24 pm #504440

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    August 22, 2019 at 8:40 pm #504444

    Tiffiney Baumgarden
    Expired Member
    Post count: 26

    Thanks, I’ll reach out to my host. What’s the next step?

    I’ve actually had a lot of people try to add the last day and it’s killing me! You know how hard it is to get people to take action!

    Thanks again!

    August 23, 2019 at 2:46 pm #504585

    Tiffiney Baumgarden
    Expired Member
    Post count: 26

    Hi Alex!

    I got a response from my tech support with my server and this is what they said:

    When a web application requests a source with a different origin (origin includes a domain, a protocol, and a port) it is cross-origin. Browsers restrict such requests unless the response from the other origin includes the right headers. You need to make changes in the script to allow CORS. You can refer to the instructions at: https://wanago.io/2018/11/05/cors-cross-origin-resource-sharing/ to learn more about the changes to be made. You can contact the plugin vendor of ‘GeoDirectory’ to get the exact changes to be made so that it works fine.

    It appears, I need the coding and changes for my header from you.

    August 23, 2019 at 4:30 pm #504601

    Kor
    Moderator
    Post count: 16516

    Hi Tiffiney,

    Thanks for your reply. It looks like an SSL issue and I’ve fixed it by activating the “Really Simple SSL” plugin. Could you please check now?

    August 23, 2019 at 10:49 pm #504658

    Tiffiney Baumgarden
    Expired Member
    Post count: 26

    Yes! It’s working, thank you so much for the help!

    August 25, 2019 at 6:37 pm #504825

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket