Can't Edit Listing after claiming it

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Tagged: Edit listing error

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February 28, 2017 at 7:32 pm #364465

Juan Manuel Furlan
Expired Member

Post count: 47

Hi,

I’m dealing with a situation after a client claims a listing and try to edit it I obtain the following error message “This listing does not belong to your account, please check the listing id carefully.”

Any idea how to fix it?

Thank you,

February 28, 2017 at 10:23 pm #364517

Paolo
Site Admin

Post count: 31206

Hi,

we only saw this error once few weeks ago: https://wpgeodirectory.com/support/topic/error-message-when-attempting-to-upgrade-or-edit-claimed-business/

He never replied to let us know how he solved.

It could be a conflict with another plugin.

If you provide a link, admin + FTP + phpmyadmin/cPanel credentials, we will get to the bottom of it.

Let us know,

Thanks

March 1, 2017 at 1:38 am #364541

Juan Manuel Furlan
Expired Member

Post count: 47

Hi Paolo,

Definitely it is a conflict with another plugin. After updating several plugins, and activating and deactivating others, it seems to be working. If problem persist I’ll try to figure out which plugin is causing the conflict. I’ll let you know.

Thanks for your help.

March 1, 2017 at 1:43 am #364542

Paolo
Site Admin

Post count: 31206

Ok thanks for letting us know 🙂

March 1, 2017 at 12:50 pm #364615

Juan Manuel Furlan
Expired Member

Post count: 47

This reply has been marked as private.

March 1, 2017 at 5:43 pm #364699

Paolo
Site Admin

Post count: 31206

Hi,

the listing Teatro Dick Smith del IGA is currently not claimed: see image attached.

You shouldn’t use an admin user to claim listings. Please do these tests with a regular subscriber user.

Let me know how it goes,

Thanks
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