can't get into dashboard

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 5 years ago.

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  • #483552

    Anthony Bucci
    Free User
    Post count: 2

    I have recently installed the core plugin and noticed immediately that there was a conflict with another plugin. Once I narrowed that down and deactivated that plugin, I got a prompt asking me to upgrade to the V2. After I upgraded, I was unable to get back into my WP dashboard, and when I tried, it would take me to my default profile page. I can only get back into my dashboard after I deleted the plugin or renamed it in cpanel.

    Thank you!

    #483725

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    If you are still seeing issues with setup, please share WP Admin and FTP in a private reply so we can take a look.

    #483748

    Anthony Bucci
    Free User
    Post count: 2
    This reply has been marked as private.
    #483827

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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