Can't get users to see Analytics Data

This topic contains 14 replies, has 4 voices, and was last updated by  Guust 9 years, 3 months ago.

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  • February 1, 2015 at 2:40 pm #29379

    kelsey.rahenkamp
    Expired Member
    Post count: 53

    I’m pretty definite I have google analytics setup correctly on my site. However, When I create a test listing, on the right side I don’t even see a section for analytics. I do have a box that says “Login Failed”. Is that where the analytics should be and what do I need to do to fix the issue?

    My site is bluegrass brides.com and i’ve attached a screenshot of what I’m seeing.

    February 1, 2015 at 2:43 pm #29381

    kelsey.rahenkamp
    Expired Member
    Post count: 53
    This reply has been marked as private.
    February 1, 2015 at 9:25 pm #29411

    Guust
    Moderator
    Post count: 29970

    Can you check now, you need to add ga in front of your profile ID.
    http://docs.wpgeodirectory.com/core-general/#analytics

    February 2, 2015 at 6:56 pm #29553

    Paolo
    Site Admin
    Post count: 31206

    can we set this as solved?

    Thx

    February 2, 2015 at 8:58 pm #29581

    kelsey.rahenkamp
    Expired Member
    Post count: 53

    No, I just checked and it’s still showing the exact same thing. I’m not sure what else to do.

    February 2, 2015 at 10:34 pm #29599

    kelsey.rahenkamp
    Expired Member
    Post count: 53

    Where is says “Login Failed”, is that where I should be looking for the analytics? I’m not even sure I’m looking in the right spot!

    February 2, 2015 at 10:37 pm #29601

    Guust
    Moderator
    Post count: 29970

    The only suggestion I have at this time is to double check all your analytics numbers. Is the UA code the correct on for your URL, password correct, etc?

    If that does not fix it, post a URL to a listing where you have the error.

    February 2, 2015 at 11:11 pm #29606

    Paolo
    Site Admin
    Post count: 31206

    It could also be Google 2 step verification. Make sure that option is disable.

    Thanks

    February 2, 2015 at 11:21 pm #29607

    kelsey.rahenkamp
    Expired Member
    Post count: 53

    Here’s a link to a listing: http://www.bluegrassbrides.com/bridalshow/united-states/kentucky-1/lexington-1/bridalshows/bridal-bliss-classic/. I have tried everything and my 2 step verification is off.

    February 5, 2015 at 3:35 am #30029

    kelsey.rahenkamp
    Expired Member
    Post count: 53

    Do you have any other ideas on why this may be happening?

    February 5, 2015 at 10:20 am #30055

    Guust
    Moderator
    Post count: 29970

    Have you double checked all your analytics numbers? Is the UA code the correct on for your URL, or is this for another website, is your password correct, etc?
    Please confirm that you have checked all the numbers and I’ll get Stiofan to have a look.

    February 8, 2015 at 7:51 pm #30345

    kelsey.rahenkamp
    Expired Member
    Post count: 53

    I have triple checked all of my settings. nothing seems to be working.

    February 9, 2015 at 11:11 am #30378

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi, your account is still asking for verifications as the login attempt is from a new location (your server) please follow the steps here for your password.

    https://wpgeodirectory.com/docs/google-analytics/

    Thanks,

    Stiofan

    February 14, 2015 at 9:49 pm #30935

    kelsey.rahenkamp
    Expired Member
    Post count: 53

    Finally it worked! One more question, can everyone see the analytics or just the administrators and listing owners?

    February 14, 2015 at 11:08 pm #30939

    Guust
    Moderator
    Post count: 29970

    Only the admins and listing owners if their package price package supports it.

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