can't login to editor user

This topic contains 19 replies, has 3 voices, and was last updated by  Paolo 6 years, 9 months ago.

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  • August 7, 2017 at 2:34 pm #390115
    August 7, 2017 at 4:00 pm #390133

    Kor
    Moderator
    Post count: 16516

    Hi Scott,

    Please share the “admin” access and the “editor” account so that I could check further. You can post the details here using the private reply option below.

    August 7, 2017 at 4:02 pm #390135

    Scott Macdonald
    Buyer
    Post count: 286
    This reply has been marked as private.
    August 7, 2017 at 9:48 pm #390186

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    without a link we don’t know where to login.

    In GeoDirectory > General there is an option to hide wp-admin, if that’s enabled, editor won’t be able to see the wp dashboard.

    Let us know,

    Thanks

    August 7, 2017 at 9:51 pm #390187

    Scott Macdonald
    Buyer
    Post count: 286

    Hi I just always use the /wp-admin

    August 7, 2017 at 9:54 pm #390188

    Paolo
    Site Admin
    Post count: 31206

    Hi Scott,

    we need a link to your website…

    Thanks

    August 7, 2017 at 9:55 pm #390189

    Scott Macdonald
    Buyer
    Post count: 286

    http://www.heartofargyll.com/wp-admin/

    August 7, 2017 at 10:39 pm #390198

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    it is what I suggested. In GeoDirectory > General > Allow user to see wp-admin area is set to no.

    Thanks

    August 7, 2017 at 10:40 pm #390199

    Scott Macdonald
    Buyer
    Post count: 286

    so you can now log into the admin4 ?

    August 7, 2017 at 10:43 pm #390201

    Paolo
    Site Admin
    Post count: 31206

    if you don’t disable that option, no and I explained why here: https://wpgeodirectory.com/support/topic/cant-login-to-editor-user/#post-390186

    Thanks

    August 7, 2017 at 10:46 pm #390203

    Scott Macdonald
    Buyer
    Post count: 286

    amazing thanks thought I was going mad there !

    August 7, 2017 at 10:47 pm #390204

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

    August 7, 2017 at 10:51 pm #390205

    Scott Macdonald
    Buyer
    Post count: 286

    i’m going to set up 3 user editors can geo directory handle that if say they all go on at once ?

    or is it best to have one user editor ?

    August 7, 2017 at 10:53 pm #390206

    Paolo
    Site Admin
    Post count: 31206

    you can have 3, but they can’t edit the same listing at once… However they can edit 3 different listings at once.

    Thanks

    August 7, 2017 at 10:55 pm #390207

    Scott Macdonald
    Buyer
    Post count: 286

    what if i give them one editor user to share would that be better ?

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