Can't search via postcode & user location issues

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Tagged: postcode, search, user location

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January 17, 2017 at 7:35 pm #344693

Rachel
Expired Member

Post count: 14

Hi guys,

For some reason I’m not able to search via postcode.

Also, the site isn’t able to pick up on the user’s location.

Wondering if you could shed any light on what’s wrong?

Thanks!

Rach

January 17, 2017 at 8:14 pm #344726

Paolo
Site Admin

Post count: 31206

Hi,

please provide a link and admin credentials in a private reply and we will investigate.

Thanks

January 17, 2017 at 8:30 pm #344730

Rachel
Expired Member

Post count: 14

This reply has been marked as private.

January 17, 2017 at 9:22 pm #344754

Paolo
Site Admin

Post count: 31206

hi,

That is because AU zip codes are not unique worldwide. I just tested with 3182 and it correspond to a small town in USA.

I added Australia to GeoDirectory >> General >> Search >> Add location specific text to (Near) search for Google

and now it works.

Thanks

January 17, 2017 at 9:23 pm #344755

Paolo
Site Admin

Post count: 31206

For GeoLocation you will need a SSL certificate and your website running under https://

https://wpgeodirectory.com/adding-a-ssl-certificate-to-your-website/

Thanks

January 17, 2017 at 10:16 pm #344778

Guust
Moderator

Post count: 29970

More info at
https://wpgeodirectory.com/docs/gd-search/#near:

Be aware of some issues:
If you enter a ZIP or a postcode, be aware that that postcode might be used by different countries in the world and might return results around the center of a city in a different country.

Thanks.

January 18, 2017 at 11:08 am #345060

Rachel
Expired Member

Post count: 14

Oh dear, everything was going so well and the instructions were easy to follow – then when I got to “You should now go into any WordPress installations and change the URLs to https”, I went to WordPress, changed the URL then my site disappeared and I got a 404 error – now the site looks to be hijacked :S.

I bought the SSL from Namecheap which seems legit.. I don’t know what’s happened!

Are you able to help me out at all?

Thanks!! Eeek!

PS the postcode fix was perfect, thank you Paolo! Now I just have to get my site back! Lol

January 18, 2017 at 11:25 am #345065

Rachel
Expired Member

Post count: 14

Phew, I managed to change it back to http via BlueHost and my site came back, but I guess that means I can’t have GeoLocation.. Do you have any ideas on what I could have done wrong? I’ll try again once I hear from you!

Thanks so much!

Rach

January 18, 2017 at 8:26 pm #345301

Paolo
Site Admin

Post count: 31206

Hi,

if I go now to the https version of your website I get this error: Your connection is not secure

Which means the SSL certificate is not installed properly. You’ll have to ask for assistance to your hosting provider for that.

We can’t assist directly as part of support.

Thanks

January 18, 2017 at 8:27 pm #345303

Rachel
Expired Member

Post count: 14

Thanks so much for the tip Paolo!

I’ll ask BlueHost!

January 18, 2017 at 8:38 pm #345305

Rachel
Expired Member

Post count: 14

I just realised I needed to upload the .crt as well as paste the code – now all fixed!

Thanks for pointing me in the right direction, I really appreciate your help!

January 18, 2017 at 11:07 pm #345406

Paolo
Site Admin

Post count: 31206

You are very welcome 🙂
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