Can't search via postcode & user location issues

This topic contains 11 replies, has 3 voices, and was last updated by  Paolo 7 years, 3 months ago.

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  • January 17, 2017 at 7:35 pm #344693

    Rachel
    Expired Member
    Post count: 14

    Hi guys,

    For some reason I’m not able to search via postcode.

    Also, the site isn’t able to pick up on the user’s location.

    Wondering if you could shed any light on what’s wrong?

    Thanks!

    Rach

    January 17, 2017 at 8:14 pm #344726

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide a link and admin credentials in a private reply and we will investigate.

    Thanks

    January 17, 2017 at 8:30 pm #344730

    Rachel
    Expired Member
    Post count: 14
    This reply has been marked as private.
    January 17, 2017 at 9:22 pm #344754

    Paolo
    Site Admin
    Post count: 31206

    hi,

    That is because AU zip codes are not unique worldwide. I just tested with 3182 and it correspond to a small town in USA.

    I added Australia to GeoDirectory >> General >> Search >> Add location specific text to (Near) search for Google

    and now it works.

    Thanks

    January 17, 2017 at 9:23 pm #344755

    Paolo
    Site Admin
    Post count: 31206

    For GeoLocation you will need a SSL certificate and your website running under https://

    https://wpgeodirectory.com/adding-a-ssl-certificate-to-your-website/

    Thanks

    January 17, 2017 at 10:16 pm #344778

    Guust
    Moderator
    Post count: 29970

    More info at
    https://wpgeodirectory.com/docs/gd-search/#near:

    Be aware of some issues:
    If you enter a ZIP or a postcode, be aware that that postcode might be used by different countries in the world and might return results around the center of a city in a different country.

    Thanks.

    January 18, 2017 at 11:08 am #345060

    Rachel
    Expired Member
    Post count: 14

    Oh dear, everything was going so well and the instructions were easy to follow – then when I got to “You should now go into any WordPress installations and change the URLs to https”, I went to WordPress, changed the URL then my site disappeared and I got a 404 error – now the site looks to be hijacked :S.

    I bought the SSL from Namecheap which seems legit.. I don’t know what’s happened!

    Are you able to help me out at all?

    Thanks!! Eeek!

    PS the postcode fix was perfect, thank you Paolo! Now I just have to get my site back! Lol

    January 18, 2017 at 11:25 am #345065

    Rachel
    Expired Member
    Post count: 14

    Phew, I managed to change it back to http via BlueHost and my site came back, but I guess that means I can’t have GeoLocation.. Do you have any ideas on what I could have done wrong? I’ll try again once I hear from you!

    Thanks so much!

    Rach

    January 18, 2017 at 8:26 pm #345301

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    if I go now to the https version of your website I get this error: Your connection is not secure

    Which means the SSL certificate is not installed properly. You’ll have to ask for assistance to your hosting provider for that.

    We can’t assist directly as part of support.

    Thanks

    January 18, 2017 at 8:27 pm #345303

    Rachel
    Expired Member
    Post count: 14

    Thanks so much for the tip Paolo!

    I’ll ask BlueHost!

    January 18, 2017 at 8:38 pm #345305

    Rachel
    Expired Member
    Post count: 14

    I just realised I needed to upload the .crt as well as paste the code – now all fixed!

    Thanks for pointing me in the right direction, I really appreciate your help!

    January 18, 2017 at 11:07 pm #345406

    Paolo
    Site Admin
    Post count: 31206

    You are very welcome 🙂

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