Can't set location right

This topic contains 7 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 10 months ago.

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  • June 17, 2019 at 5:23 pm #493467

    julieo
    Expired Member
    Post count: 47

    Something updated last week and it changed it so the location is no longer set and when I try to add a listing with the address etc, it says “cannot determine address at this location”

    I have been going through the settings in location tab and not sure if they are set right. I have one site that is for the whole USA and one site that is just for one city and I can’t get it to work for either site.
    It used to be so easy to set the location. I did have it working or so I thought but when I started working this weekend I updated plugins and something changed but not sure what.
    Thanks very much
    Julie

    June 17, 2019 at 7:41 pm #493477

    Kor
    Moderator
    Post count: 16516

    Hi julie,

    Thanks for your post. Could you share your Website WP admin access here in private reply and also, list the steps to replicate it?

    Thanks!

    June 18, 2019 at 7:55 pm #493669

    julieo
    Expired Member
    Post count: 47
    This reply has been marked as private.
    June 19, 2019 at 12:12 am #493707

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    June 19, 2019 at 3:15 am #493722

    julieo
    Expired Member
    Post count: 47
    This reply has been marked as private.
    June 19, 2019 at 11:21 am #493774

    Alex Rollin
    Moderator
    Post count: 27815

    Try it this way.

    Add 450 North Lakemont Avenue into the address field
    Wait for the drop down, select the Winter Park address from the drop down.
    The rest of the address will populate automatically and move the map pin for you.
    Once that is done, you can go back to the address field and add the suite, no need to press the set on map button.

    June 19, 2019 at 7:00 pm #493868

    julieo
    Expired Member
    Post count: 47

    hmmm… that works I guess… but why have the set address button then?
    thank you!

    June 19, 2019 at 7:14 pm #493876

    Alex Rollin
    Moderator
    Post count: 27815

    I didn’t test it but the suite is probably throwing it off.

    Some people disable the autocomplete, so the button is useful in that case.

    We have another setting in the Location tab that will disable the update of the address when the pin is moved.

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