Categories Not Applying / Won't Show in Search Options

This topic contains 4 replies, has 3 voices, and was last updated by  Megan Kempf 4 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #516886

    Megan Kempf
    Full Member
    Post count: 28

    I’ve just added a third category to my site and I’ve run into an issue. I have 110 listings in my new category, and they reflect that appropriately on the listings and when I export a csv. However, when I view Listings>Listing Categories, the category shows 0 listings.

    I’m assuming this is the issue behind what originally stood out to me. On the homepage, I have a category dropdown, but this new third category isn’t showing. I’m assuming it’s because somehow the site thinks that category has zero listings, even though it has 110. Can you help me?

    #516887

    Megan Kempf
    Full Member
    Post count: 28

    Also, I went into a listing and reselected the category to see if re-saving would help, to no avail. Just FYI 🤷🏻‍♀️

    #516896

    Kor
    Moderator
    Post count: 16516

    Hi Megan Kempf,

    Thanks for your post. Yes, each listing is required to have at least one category. If it still doesn’t work for you, please share your Website WP admin access here in private reply and we’ll troubleshoot this further for you.

    #516931

    Alex Rollin
    Moderator
    Post count: 27815

    If you imported the listings, try the term count tool

    WP Backend – GeoDirectory – Status – Tools – Term count -> Run

    https://wpgeodirectory.com/docs-v2/geodirectory/status/#tools

    #517079

    Megan Kempf
    Full Member
    Post count: 28

    Thank you! Running the term count tool fixed my issue!

Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket