Category links appear on the side nav are linking pages with error

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 7 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • #377127

    miiadmin
    Expired Member
    Post count: 17

    Hi Support

    I am using wordpress v4.7.4 with GeoDirectory v1.6.19, I have location Manager, Lists, events, Custom Post Types and Claim Manager installed. All plugins are up to date with no changes to any of the code.

    The category links on the sidebar is linking to pages with error message, here is a one example: Call to undefined function get_tax_meta() in /home/mountainbiking/public_html/wp-content/plugins/geodir_location_manager/geodir_location_hooks_actions.php on line 3899

    The issue happens on both the general director listing and event pages. There is a link to the general directory page: https://www.mountainbikingbc.ca/region/west-kelowna/gear-repairs/myra-canyon-bike-rentals/ – if you click the links under Category on the right column (Kelowna or Gear & Repairs), you will get similar error.

    Here is the page for the event:
    https://www.mountainbikingbc.ca/events/communities-events/annual-worca-bike-swap/
    If you click on the Category link to the right column (communities, Whistler, events) you will also get similar error.

    Can you help me to resolve this? I don’t know coding but I can install and uninstall the plugins.

    Thanks

    Karen

    #377143

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    we have seen this many time this past week and it was always the location manager not updated, are you 100% sure that your is updated?

    If yes, please provide admin credentials and FTP credentials too.

    Thanks

    #377152

    miiadmin
    Expired Member
    Post count: 17

    Thank you. Everything is working now. For some reason, the plugin page didn’t indicate that I need to update location manager. After I compare the version number, I understand the version I had was outdated. After I manually updated the plugin, the links within the Category on the sidebar works again.

    Thanks

    Karen

    #377153

    Paolo
    Site Admin
    Post count: 31206

    Thanks for letting us know 🙂

Viewing 4 posts - 1 through 4 (of 4 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket