Category Missing

This topic contains 8 replies, has 4 voices, and was last updated by  Alex Rollin 5 years, 9 months ago.

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  • #441096

    deannacochran
    Expired Member
    Post count: 25

    Hi,

    I recently updated my listing packages and in the process, I have modified one listing package to disable the “if Featured” option. When I did this, the ones that have availed of the package was not automatically removed from Featured to NOT so I manually edited each of the listings and selected NO to is Featured then updated them after.

    As I have completed updating all the listings, I noticed that none of the listings are showing up on my directory’s page (on the map) so I checked and found out that for all the listings I have updated the CATEGORY is NO LONGER available. I figured that when I updated all the listings, the category was not updated because it was no longer visible during editing and updating that resulted to listings that being visible on the directory (map).

    1. What could be the problem why I do not have the category options showing up?
    2. How can I fix this?

    I have attached screen captures of the Edit a Listing view with the missing categories, List of my possible categories and the Prices and Payments set-up for the listing package with selected 3 categories.

    Thanks!

    #441106

    Kor
    Moderator
    Post count: 16516

    Hi deannacochran,

    Thanks for your post. Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    #441347

    deannacochran
    Expired Member
    Post count: 25
    This reply has been marked as private.
    #441350

    Kor
    Moderator
    Post count: 16516

    Hi deannacochran,

    Thanks for your reply Just inspected your Website and I noticed that “GeoDirectory Custom Post Types” plugin is outdated. Kindly update it and see if it fixes the issue you had there.

    Thanks!

    #441361

    deannacochran
    Expired Member
    Post count: 25
    This reply has been marked as private.
    #441375

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #441377

    Patrik
    Moderator
    Post count: 1971

    Hi deannacochran,

    Can you please provide the FTP details as well in private reply so that we can look more into this?

    Regards,
    Patrik

    #441449

    deannacochran
    Expired Member
    Post count: 25
    This reply has been marked as private.
    #441473

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
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