Change membership

This topic contains 1 reply, has 2 voices, and was last updated by  Paolo 7 years ago.

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  • #378722

    regina
    Expired Member
    Post count: 20

    Hi,

    I’d like to change my membership from a one year license to a renewal license. How can I do it? I can’t find the option to change it.
    Please change my membership state, if it’s possible for you as administrator.

    Thanks in advance.
    Regina

    #378832

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    when purchasing the original membership, you didn’t authorized your credit card to be used for recurring payments and that is mandatory for a subscription.

    We cannot change that without you authorizing the recurring payment while processing the payment.

    You will need to buy a new membership and chose the recurring option: https://wpgeodirectory.com/downloads/membership/

    You can use the 20% coupon code that you find on this page to https://wpgeodirectory.com/docs/geodirectory-discounts-and-coupon-codes/ to maintain a price that is only slightly higher than your original membership.

    Thanks

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