Check-out critical error

This topic contains 13 replies, has 3 voices, and was last updated by  Ron Lenox 4 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • February 15, 2020 at 11:10 pm #530590

    Ron Lenox
    Buyer
    Post count: 230

    When people try to pay and check out, they receive the following message. This just began happening.

    There has been a critical error on your website.

    Learn more about debugging in WordPress.

    February 15, 2020 at 11:15 pm #530591

    Guust
    Moderator
    Post count: 29970

    That often means that you do not have the latest versions of all plugins.
    Or that the plugins is not compatible with the PHP version of your site.

    Try de-activating and re-activating the plugin.

    If we need to have a look, and you are using the WPinvoicing plugin, post your URL, WP admin and FTP details in a private reply and we will have a look.

    Thanks

    February 15, 2020 at 11:30 pm #530592

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    February 16, 2020 at 12:01 am #530594

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    February 16, 2020 at 12:22 am #530596

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    February 16, 2020 at 12:23 am #530597

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    February 16, 2020 at 12:36 am #530598

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    February 16, 2020 at 12:48 am #530602

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    February 16, 2020 at 12:55 am #530604

    Guust
    Moderator
    Post count: 29970

    You were looking while I was testing. There was no need to restore anything.
    I just temporarily de-activated a few things for testing.
    Best is not to do anything when support is checking things out.

    Thanks

    February 16, 2020 at 12:57 am #530605

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    February 16, 2020 at 1:04 am #530607

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    February 16, 2020 at 1:06 am #530608

    Guust
    Moderator
    Post count: 29970

    Kiran will look at this tomorrow.

    February 17, 2020 at 10:26 am #530771

    Kiran
    Moderator
    Post count: 7069

    Hi Ron,

    Since v2.0.0.13 WP Invoicing has improved API functionality and this affected Payment Manager(v1) running with old version.

    I have fixed issue on your site, please check and let us know.

    Kiran

    February 17, 2020 at 11:32 am #530781

    Ron Lenox
    Buyer
    Post count: 230

    Thank you! Looks good.

    Ron Lenox

  • Author
    Posts
Viewing 14 posts - 1 through 14 (of 14 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket