40% OFF EVERYTHING
Our 10th BIRTHDAY SALE
Buy Now

Claim Listing link is not showing

This topic contains 5 replies, has 2 voices, and was last updated by  Caroline Baxter 6 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • October 5, 2017 at 12:22 pm #398995

    Caroline Baxter
    Expired Member
    Post count: 68

    Hi. Today I installed claim manager addon. In my settings everything looks correct, like Enable claim listing? Yes. And so. And after in docs I saw that if I installed addon after having listings in my system I need to reedit the place. But what to edit? anyway all these places has Is Claimed:No option checked, just in case I also made yes and back no again. So after all there is no any Claim Listing link on place page.

    October 5, 2017 at 12:38 pm #399004

    Kor
    Moderator
    Post count: 16516

    Hi Caroline,

    Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    Thanks!

    October 5, 2017 at 1:13 pm #399010

    Caroline Baxter
    Expired Member
    Post count: 68

    ok, fixed, Thanks

    October 6, 2017 at 12:30 pm #399251

    Caroline Baxter
    Expired Member
    Post count: 68

    Now I have another question. Is it possible to make plugin work even that user is not logged in? I would like random visitors to be able to claim. As I understand normally the link Business Owner with popup works only when user logged in, yes ?

    October 7, 2017 at 5:15 pm #399411

    Kor
    Moderator
    Post count: 16516

    Hi Caroline,

    Sorry for the late response. Unfortunately, this is not possible. A user has to be logged in to claim a listing and that’s how it is supposed to work by default.

    Thanks!

    October 9, 2017 at 1:04 pm #399624

    Caroline Baxter
    Expired Member
    Post count: 68

    Thanks for answer

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket