claim listing not working

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 4 years ago.

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  • #538589

    Michael Zittel
    Expired Member
    Post count: 5

    claim listing has stopped working and I’m seeing this on detail pages.

    [gd_ninja_forms form_id=”3″ text=”Contact Detailer” post_contact=”1″ output=”button”]

    In my GD Extensions, it says Ninja Forms is NOT installed. When I try to install, I get an ERROR.

    Not sure how or why it would have been uninstalled. The claim listing function used to work.

    When I noticed this error, I did full system update including a PHP upgrade.

    Now, I can’t install Ninja Forms, thus the error.

    Tried a manual install via wp plugin install. Got this error.
    “Installation failed: Destination folder already exists.”

    Will deleting the folder in the root be enough, or are their related DB tables that are going to also be a problem?

    There is no option in GD or WP to UNINSTALL Ninja forms.

    #538593

    Michael Zittel
    Expired Member
    Post count: 5

    So, this isn’t actually “claim listing” issue. This is CONTACT listing owner issue. It’s because Ninja forms failed.

    #538594

    Michael Zittel
    Expired Member
    Post count: 5

    Solution found.

    1) In root level > WP-Content > Plugins > rename OLD Ninja forms folder. Ie: ninja-forms-orig.

    2) Re-install ninja forms visa GD Extensions.

    3) Adjust forms if needed.

    #538604

    Alex Rollin
    Moderator
    Post count: 27815

    Glad you got it working

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