Click to call phone number not working

This topic contains 12 replies, has 3 voices, and was last updated by  Naveen Giri 4 years, 8 months ago.

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  • August 21, 2019 at 6:14 am #504090

    Anna
    Full Member
    Post count: 70

    Hello

    When browsing using a mobile, I click the phone number on a listing and the number doesn’t load to the dialling screen – it opens a new tab ‘about:blank’. The link is tel:#######

    Is there a trick to making this work?

    Thanks
    Matt

    August 21, 2019 at 6:15 am #504091

    Anna
    Full Member
    Post count: 70
    This reply has been marked as private.
    August 21, 2019 at 6:45 am #504097

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    August 21, 2019 at 7:33 am #504102

    Anna
    Full Member
    Post count: 70

    Thanks Kor. I just tested it with Firefox and it worked…I tried on Chrome on both an Oppo and an S8 and it opened up a new tab with ‘about: blank’…

    As a test I added a tel:## link to the body content of a listing and it opened the dialling screen fine…would the main telephone link be handled differently somehow?

    August 21, 2019 at 8:05 am #504107

    Kor
    Moderator
    Post count: 16516

    Hi matt,

    Thanks for your reply. To clarify, the telephone link is not working on Android devices using Chrome. Is that correct?

    August 21, 2019 at 8:17 am #504114

    Anna
    Full Member
    Post count: 70

    Yes

    August 21, 2019 at 9:05 am #504124

    Kor
    Moderator
    Post count: 16516

    Hi Matt,

    Could you share your Website WP admin access here in private reply so that I could forward this to our developer?

    August 21, 2019 at 9:09 am #504125

    Anna
    Full Member
    Post count: 70
    This reply has been marked as private.
    August 21, 2019 at 2:56 pm #504175

    Naveen Giri
    Moderator
    Post count: 1559

    Hi @matt,

    code for the issue is pushed and you may see the fix in upcoming versions of supreme directory theme.

    if you want me to apply fix right now. please share FTP details in private message.

    Thanks

    August 22, 2019 at 3:56 am #504292

    Anna
    Full Member
    Post count: 70
    This reply has been marked as private.
    August 22, 2019 at 6:16 am #504299

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Matt,

    Please check now.

    Thanks

    August 22, 2019 at 8:04 am #504311

    Anna
    Full Member
    Post count: 70

    Works perfectly, many thanks! 🙂

    August 22, 2019 at 2:15 pm #504377

    Naveen Giri
    Moderator
    Post count: 1559

    Awesome, Thanks for trying GD support, closing the ticket.

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