Clicking set location on map – deletes region

This topic contains 11 replies, has 3 voices, and was last updated by  Stiofan O’Connor 9 years, 7 months ago.

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  • #16935

    Adam
    Buyer
    Post count: 88

    Hi,

    i have had trouble with this from the beginning, but its still not resolved.

    The client wants to add a new listing. He enters the address in the address column and after clicking it – it works. Sometimes. The google address autocompleter finds the correct address, but sometimes the region is not displayed and its just “searching” for it without any success. This is weird because it works for some streets in the same city and for some not. If he enters it manually (the dropdown options disappear), then the city disappears and he has to enter it manually too.

    I was told, that i should disable the “Google address autocomplete”, which I did. Okay, the client enters his address, his region and his city. Now the marker isnt aligned properly on the map. Its in the default location. So the client moves the marker to the correct position and he clicks on “set address on map” and ouuuch, the region disappears again. He has to manually rewrite it. When he does that, then the city disappears! He has to rewrite it manually. Then its all set, but he cant click the “set address on map”, because it will once again delete the region. So he has to enter everything manually (including the location on map) in a reversed order uhm.

    What should I do? Its kinda annoying really 🙁 Is there some work around? Could this be fixed somehow?

    #16936

    Adam
    Buyer
    Post count: 88

    Ah, this was meant for the support subforum, could you please move it there? Thanks! 🙂

    #16937

    Adam
    Buyer
    Post count: 88

    And yeah, it would be ok for me if i could disable the region altogether if that would be possible to spare me that headache, but i was told, that its not possible…

    #16938

    Guust
    Moderator
    Post count: 29970

    Hi Adam, can you gives us your URL and WP admin details, and I’ll get Stiofan to have a look for you.
    I am assuming you are using the latest versions of all GD plugins?

    Normally, if you use the marker to locate, and wait for the region etc to be populated, then there’s no need to click Set address on map.
    That is only necessary if you choose region etc from the lists and then want the marker to be set.

    #16941

    Adam
    Buyer
    Post count: 88
    This reply has been marked as private.
    #17023

    Adam
    Buyer
    Post count: 88

    Bump, anything new?

    Sorry for asking so often, but this is driving me mad and i want this issue to be resolved before going online with my site if possible.

    #17055

    Guust
    Moderator
    Post count: 29970

    I’ll get Stiofan another alert.
    He has not forgotten you, but has been too busy with the new update coming out soon.

    #17142

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Adam,

    We released some updates last nigh, can you update and confirm if the problem is still there.

    Thanks,

    Stiofan

    #17224

    Adam
    Buyer
    Post count: 88

    Hi Stiofan,

    thanks for your answer. I updated the site (i couldnt update the review manager and advanced filters, the versions on theme tailors arent up to date) but its still the same. I tried the same address on the demo site here and its the same problem.

    Do you think that its doable? I mean if it can be even fixed…

    Thanks again!

    #17277

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #17412

    Adam
    Buyer
    Post count: 88

    I want to thank Stiofan for his time and his effort, he solved the problem for me and also gave me a lot of marketing tips :). Thats why i call an outstanding support.

    Once again, thanks :)!

    #17450

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    🙂

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