Code snippets not working?

This topic contains 8 replies, has 3 voices, and was last updated by  Kiran 5 years, 10 months ago.

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  • #434591

    adminparentland-pt
    Expired Member
    Post count: 172

    Hi,

    I am guessing this is basic one… but I am not able to run any code snippet.
    Tried several from the examples and none seem to produce results.
    They are active and set to “Run snippet everywhere”.
    Anything I might be missing?

    Thanks
    Andre

    #434594

    Guust
    Moderator
    Post count: 29970

    If you post URL and WP admin details in a private reply, then we can have a look.
    Thanks

    #434661

    adminparentland-pt
    Expired Member
    Post count: 172
    This reply has been marked as private.
    #434674

    Guust
    Moderator
    Post count: 29970

    Please make sure the user account is an administrator account, so we can investigate.
    Thanks

    #434683

    adminparentland-pt
    Expired Member
    Post count: 172

    Sorry, my bad. Please check now.

    #434733

    Guust
    Moderator
    Post count: 29970

    I’ll get a developer to have a closer look.
    I tried to change one of the settings of Code Snippets and that does not save either.

    #434785

    Kiran
    Moderator
    Post count: 7069

    Hello,

    I checked with simple snippet and yes it not worked. It seems something conflicting with snippet.

    Try with disabling all plugins one by one except Snippet plugin. This will help you to find if any plugin conflicting here.
    Or contact plugin developer for more help.

    Kiran

    #434790

    adminparentland-pt
    Expired Member
    Post count: 172

    Hello,

    I did so, every plugin disabled except snippet. Yet no luck.
    Shall I contact code snippet developers?
    Is there any good alternative?

    Thanks
    Andre

    #434793

    Kiran
    Moderator
    Post count: 7069

    Yes, you should contact plugin author. We provide help if there is any type of conflict with any our plugin. 🙂

    Kiran

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