Contact form & ninja forms is empty

This topic contains 3 replies, has 2 voices, and was last updated by  Alex Rollin 4 years, 1 month ago.

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  • April 9, 2020 at 9:41 am #539235

    Irina Davidov
    Expired Member
    Post count: 44

    Hi,
    I have a problem with contact Formular, since I installed WP Multi-site as recomended on your site. Multi Site works great, but ninja Forms don´t.
    Login works, but the Dashboard of NinjaForms Plugin is empty and white, and so white and empty is contact link on gd_places listing. So it is not possible to get in contact.
    Also the contact-formular on Contact Site dosn´t appear anymore.
    https://www.lifemasters.de/kontakt/

    https://www.lifemasters.de/live-masters/theatahealing/theta-heilung-2/
    What can I do?

    Many thanks in advance
    Irina

    April 9, 2020 at 1:22 pm #539271

    Alex Rollin
    Moderator
    Post count: 27815

    If there is an issue with Ninja Forms you should report it to the plugin author. They will have instructions about how to activate their plugin on multisite.

    For GD, GD core and addons should not be network activated.

    April 18, 2020 at 5:12 pm #541104

    Irina Davidov
    Expired Member
    Post count: 44

    Hi,
    the problem is, I didn´t get any answer from plugin autor and I have no idea what to do now.
    Is it possible to delete plugin ninja forms and install it again?
    Or would I lose anything very important with this attempt?
    Whithout working Contact form, the whole site doesn´t make any sence form me.

    April 18, 2020 at 10:37 pm #541148

    Alex Rollin
    Moderator
    Post count: 27815

    Have you tried making a new form? Try adding a new contact form to see if it works, and create a new Ninja Forms shortcode on that page.

    If NF isn’t working anywhere then yes, deactivate and delete it, then install it again from WordPress.org – but, you will probably need to setup the forms again, yes.

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