CPT category info gone since update

This topic contains 14 replies, has 3 voices, and was last updated by  Stiofan O’Connor 9 years ago.

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  • April 10, 2015 at 3:59 pm #36796

    We Love Travel Group
    Free User
    Post count: 186

    Just done latest updates and on the front end all my CPT/category pictures and written content has gone! It is still on the backend but not showing on front.

    http://www.welovekohphangan.com

    Any ideas please?

    April 10, 2015 at 6:16 pm #36804

    Paolo
    Site Admin
    Post count: 31206

    I’m not sure I see the problem. DId you try simply clearing your browser cache?

    I see all images, icons and so on…

    Attached screenshot of how I see it.

    Lket us know,

    Thx,

    p.s. ever thought about adding it to our showcase section?

    April 10, 2015 at 6:21 pm #36806

    We Love Travel Group
    Free User
    Post count: 186

    Hi Paolo,

    This is how they should look?

    http://www.welove-kohlipe.com/where-to-eat/koh-lipe-restaurants/

    The top image and text is now missing on all our categories/CPT

    April 10, 2015 at 6:23 pm #36807

    We Love Travel Group
    Free User
    Post count: 186

    Yet in the cms all the info is still there as it should be, not pulling through to front end. Changed on update. Have edited the info in the CPT and saved again but no difference?

    April 10, 2015 at 6:32 pm #36808

    We Love Travel Group
    Free User
    Post count: 186
    This reply has been marked as private.
    April 10, 2015 at 6:59 pm #36809

    Paolo
    Site Admin
    Post count: 31206

    Sorry for misunderstanding, we are looking into it, it appears to be a small bug. Stiofan could recreate in his test website and he’s now working on the fix.

    We’ll let you know as soon as done.

    Thanks for spotting it

    April 10, 2015 at 7:46 pm #36811

    We Love Travel Group
    Free User
    Post count: 186

    OK that’s great, will wait for your all clear then!

    Thank you

    April 10, 2015 at 7:52 pm #36812

    Paolo
    Site Admin
    Post count: 31206

    Should be fixed, we had to edit code in core and multilocation too.

    This changes will be available in the next version.

    Thanks

    April 10, 2015 at 7:56 pm #36813

    We Love Travel Group
    Free User
    Post count: 186

    That’s great news, any idea why the images have shifted over to the right now? It is the same on all the CPT

    April 10, 2015 at 8:11 pm #36814

    Paolo
    Site Admin
    Post count: 31206

    I’m not sure I see that, see image attached
    Please try to clear your browser’s cache.

    April 10, 2015 at 8:18 pm #36816

    We Love Travel Group
    Free User
    Post count: 186

    Done that, makes no difference. This has also happened the same on all our other sites after updating in the past. We had to go through and replace all the cpt images with smaller size images. Time consuming.

    But hey, thank you for sorting out the other problem.

    Great support as always!

    April 12, 2015 at 9:02 am #36968

    We Love Travel Group
    Free User
    Post count: 186

    Hi Paolo,

    The same thing has happened to one of our other sites now. Have done the latest updates and cleared cahes etc. Still not working.

    Have the changes been made as you stated before?

    April 12, 2015 at 4:37 pm #37002

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi,

    If you have location manager installed on that site then i have just released a update that should fix this.

    Thanks,

    Stiofan

    April 12, 2015 at 4:42 pm #37006

    We Love Travel Group
    Free User
    Post count: 186

    All updated and works great, thank you!

    April 12, 2015 at 4:43 pm #37007

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    🙂

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