CPT drop downs showing "no results"

This topic contains 45 replies, has 5 voices, and was last updated by  Kiran 5 years ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • May 8, 2019 at 11:30 am #485120

    Craig Walters
    Full Member
    Post count: 98

    Also I see you are in the front end social importer plugin. Please go to an existing listing, edit CPT and then look for any of the compulsory drop downs

    May 8, 2019 at 12:19 pm #485124

    Craig Walters
    Full Member
    Post count: 98

    Is there any chance you have teamviewer or anydesk so I can show you what I mean?

    May 8, 2019 at 12:23 pm #485126

    Kor
    Moderator
    Post count: 16516

    Hi Craig Walters,

    Thanks for your reply. I will test this further again. In the meantime, you can record a screencast using this free tool https://screencast-o-matic.com . Anyway, have you tested it using other browsers like Chrome or Firefox?

    May 8, 2019 at 12:36 pm #485130

    Craig Walters
    Full Member
    Post count: 98

    Tested it on other browsers and on my phone… android.

    May 8, 2019 at 12:47 pm #485132

    Craig Walters
    Full Member
    Post count: 98

    Here is a screen-o-matic of what is going on. As I said, I think you were looking on the user end of the Social Importer plugin, which seemed to be working.

    May 8, 2019 at 12:49 pm #485133

    Craig Walters
    Full Member
    Post count: 98

    Take 2

    May 8, 2019 at 12:50 pm #485134

    Craig Walters
    Full Member
    Post count: 98

    OK, so much for that exercise… any other suggestions?

    May 8, 2019 at 1:50 pm #485143

    Craig Walters
    Full Member
    Post count: 98

    Just done a site health inspection, appears to be a problem with the Rest API. Went to the API in GD Settings, and found same problem as with the CPT posts. See screen sketches below

    May 8, 2019 at 1:52 pm #485146

    Craig Walters
    Full Member
    Post count: 98

    Disabling Rest API doesn’t help BTW

    May 8, 2019 at 1:54 pm #485147

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    May 8, 2019 at 1:57 pm #485150

    Craig Walters
    Full Member
    Post count: 98

    See also Package settings in Post Type settings attach

    May 8, 2019 at 1:59 pm #485152

    Craig Walters
    Full Member
    Post count: 98

    And in my basic GD Settings…

    May 8, 2019 at 2:05 pm #485154

    Craig Walters
    Full Member
    Post count: 98

    Just tried another computer, and as I said, my phone. No Results Found on all drop boxes…

    May 8, 2019 at 2:16 pm #485158

    Craig Walters
    Full Member
    Post count: 98

    Different users, different machines, no idea why there should be a disparity between you and me… Could it be the Rest API?

    May 8, 2019 at 2:40 pm #485167

    Kor
    Moderator
    Post count: 16516

    Hi Craig,

    Thanks for your reply. Please try deactivating all non-gd plugins and see if it fixes it. Let us know how it goes.

  • Author
    Posts
Viewing 15 posts - 16 through 30 (of 46 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket