CPT View All not working

This topic contains 11 replies, has 3 voices, and was last updated by  Paolo 7 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • October 6, 2016 at 10:28 pm #278728

    rmccmktg
    Free User
    Post count: 203

    I have added 3 links on various pages to VIEW ALL for each CPT I have. Two of them work, one does not. http://rmcc.bwwtest.com/physicians/denver/david-j-andorsky-m-d-medical-oncologist/ THe one for VIEW ALL Physicians does not work it links to this URL http://rmcc.bwwtest.com/providers/ which is not the name of the CPT. I checked in the CPT and I have this as the slug physicians. But even when I manually type in the URL with physicians it reverts to the providers.

    What’s going on with this and how do I fix it?

    Thanks!

    October 7, 2016 at 4:31 am #278809

    Kor
    Moderator
    Post count: 16516

    Hi Kim,

    This could be some sort of conflict with another plugin. Could you try deactivating all non-gd plugins and resave the permalinks and see if it fixes the issue there? If it doesn’t work, please share your Wp temp admin credentials here and we’ll take a look at it. Let us know how it goes.

    Thanks!

    October 7, 2016 at 3:52 pm #279229

    Paolo
    Site Admin
    Post count: 31206

    Also, please let us know where those links are, cause I’m having trouble finding them…

    Let us know,

    Thx

    October 7, 2016 at 4:42 pm #279247

    rmccmktg
    Free User
    Post count: 203

    Here is the page with the link I’m having trouble with http://rmcc.bwwtest.com/?geodir_search=1&stype=gd_place&s=boulder&snear=&sgeo_lat=&sgeo_lon=

    The view all locations and advanced practice providers works, it’s the view all for physicians that’s not working and it makes no sense to me.

    Thanx!

    October 7, 2016 at 4:50 pm #279248

    rmccmktg
    Free User
    Post count: 203
    This reply has been marked as private.
    October 7, 2016 at 6:27 pm #279357

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please check rule 258 of your quick redirect plugins.

    Thanks

    October 7, 2016 at 6:38 pm #279361

    rmccmktg
    Free User
    Post count: 203

    Thank you!

    October 7, 2016 at 7:01 pm #279364

    Paolo
    Site Admin
    Post count: 31206

    You are welcome 🙂

    October 7, 2016 at 7:33 pm #279376

    rmccmktg
    Free User
    Post count: 203

    I just want to say you all have given me AWESOME support and I truly appreciate it.

    October 7, 2016 at 7:37 pm #279382

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    October 7, 2016 at 8:28 pm #279403

    rmccmktg
    Free User
    Post count: 203
    This reply has been marked as private.
    October 7, 2016 at 9:03 pm #279405

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket