Critical – urgent help needed for listing image display

This topic contains 26 replies, has 4 voices, and was last updated by  Kiran 5 years, 11 months ago.

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  • May 19, 2018 at 9:58 am #431276

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    The site was working but many new plugins have been added.

    Please try disabling non-GD plugins to find the one that is causing the conflict with GD Booster.

    You can also try WP Super Cache if you cannot find the issue.

    https://wpgeodirectory.com/docs/wp-super-cache/

    May 19, 2018 at 3:27 pm #431294

    piyush jaiswal
    Free User
    Post count: 224

    Hi,

    Is that means should i deactivate the GD booster ??

    May 19, 2018 at 4:26 pm #431299

    Alex Rollin
    Moderator
    Post count: 27815

    GD Booster cache is already disabled and the site is working now.

    It means that one of the new plugins is causing a conflict.

    Please try disabling non-GD plugins to find the one that is causing the conflict with GD Booster.

    You can also try WP Super Cache if you cannot find the issue.

    https://wpgeodirectory.com/docs/wp-super-cache/

    May 20, 2018 at 9:53 am #431336

    piyush jaiswal
    Free User
    Post count: 224
    This reply has been marked as private.
    May 20, 2018 at 7:03 pm #431364

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    please check permissions on the cache folder. They should be 755 or higher:

    https://wpgeodirectory.com/docs/gd-booster-add-on-overview/

    You can confirm the directory in GD Booster settings. Check the docs for more information.

    May 21, 2018 at 10:08 am #431413

    piyush jaiswal
    Free User
    Post count: 224

    Hi Alex,

    Cache folder is already have 777 permission level then also it is showing issue.

    Thanks

    May 21, 2018 at 11:04 am #431423

    Alex Rollin
    Moderator
    Post count: 27815

    Please share site details in a private reply.

    Have you already

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    May 22, 2018 at 4:50 am #431578

    piyush jaiswal
    Free User
    Post count: 224
    This reply has been marked as private.
    May 22, 2018 at 4:24 pm #431654

    piyush jaiswal
    Free User
    Post count: 224
    This reply has been marked as private.
    May 23, 2018 at 5:07 am #431720

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    May 23, 2018 at 5:34 am #431725

    piyush jaiswal
    Free User
    Post count: 224

    Hi Kiran,

    This happened as we have added this command line in config file. ( suggested by the booster only).

    However the main issue is while clicking the button “Clear” for cache clear.. the page goes for 500 status. this we wanted to solve as we wanted to clear the cache and it is not happening from here.

    thanks,

    May 23, 2018 at 6:00 am #431729

    Kiran
    Moderator
    Post count: 7069

    Hi Piyush,

    That is why i said “It seems filesystem permission preventing rename/delete cache files.” Because filesystem permission does not allows to rename/delete files.

    In normal situation click on “Clear” delete all the cached files from Cache folder, but in your case it is restricted due to limited file system permission.

    Did you contact your server admin/hosting on this? If yes what they said?

    Let us know.

    Thanks,
    Kiran

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