CSV Import problem

This topic contains 5 replies, has 2 voices, and was last updated by  Alex Rollin 5 years, 10 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #466268

    Kristjan Reinsch
    Expired Member
    Post count: 38

    Hello, I have just started using the plugin and I have problems with the .csv upload. I followed the instructions (using Open office) and for a test started to re-import the sample data, which I think should work without a problem. However I receive the error that the csv file is not valid.

    Could you help me understand?

    Thank you!

    #466275

    Alex Rollin
    Moderator
    Post count: 27815
    #466514

    Kristjan Reinsch
    Expired Member
    Post count: 38

    Hi Alex, thank you very much for your reply! I thoroughly read the other post and tried again, but I still receive the same message, that the file is not a valid csv file.
    I use Open office. I downloaded the sample file and selected separator by comma and text delimiter as “.
    I tried to upload again, but receive the error message.
    Do you have any idea what is could be?

    Further a questions, the top row with the Post id etc. is uploaded as well right? I tried both ways, but it did not work.

    Really looking forward to receiving your reply.

    Thank you,
    Kristjan

    #466523

    Alex Rollin
    Moderator
    Post count: 27815

    Did you install the plugin mentioned in the doc or another fix?

    #466527

    Kristjan Reinsch
    Expired Member
    Post count: 38

    Hi Alex, sorry for that. You are right, after installing the plugin it worked. Thanks a lot for your very quick support.

    By the way, I saw that you offer a free 1 year membership for contributing to the translations. How can I participate?

    Thank you!

    #466529

    Alex Rollin
    Moderator
    Post count: 27815

    We’d love to have you. Send us a message on WP Slack, details are here:
    https://wpgeodirectory.com/docs-v2/translation/translators-handbook/

Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount