CSV Upload Issues

This topic contains 6 replies, has 2 voices, and was last updated by  Vikas 9 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • May 18, 2014 at 3:37 pm #2438

    stever
    Expired Member
    Post count: 26

    Hi,

    I use GoDaddy shared hosting and am having issues with the CSV upload tool. There are times when the upload tool works, but doesn’t upload all entries in the CSV file. Other times I’ll get an “address error” and the notice will advise “import successful, 0 of X entries uploaded”.

    When the CSV import actually imports some entries I often get a 404 this operation took more than 30 seconds error.

    Has anyone else seen this? Advice on how to proceed?

    May 18, 2014 at 3:52 pm #2439

    stever
    Expired Member
    Post count: 26

    FYI,

    I am using OpenOffice to format and save the CSV as suggested in this forum.

    May 18, 2014 at 6:40 pm #2445

    stever
    Expired Member
    Post count: 26

    Screenshot

    May 18, 2014 at 6:53 pm #2447

    stever
    Expired Member
    Post count: 26

    It seems like I’m making progress here.

    I tried using OpenOffice & turning my (1) CSV file into 5 different files- no luck.

    I changed to Excel & turning my (1) CSV file into 5 different files and I am able to import!!!

    Now I’m getting invalid address errors. Some of these businesses do not have a physical address and only support delivery services. Even though I’ve provided latitude and longitude GeoDirectory still will not accept them because of a missing physical address. —- Is there any way to fix this or do I need to input these manually?

    May 19, 2014 at 8:04 am #2475

    Vikas
    Full Member
    Post count: 1128

    Hi,

    Address is a must field to be there in csv for a listing.
    Please enter anything and then set in back end not to show address anywhere on the site.

    May 24, 2014 at 12:43 am #2936

    stever
    Expired Member
    Post count: 26

    Hi Vikas,

    When you say enter anything do you mean any valid address or any text? If I put in “N/A” with that cause an issue?

    May 26, 2014 at 6:17 am #3020

    Vikas
    Full Member
    Post count: 1128

    No, It will not cause any issue but u have to have correct Geolocation (lat/lng) of that listing to be appeared on map correctly.

    Thanks

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket