Custom Field Not Saving After Edit

This topic contains 11 replies, has 4 voices, and was last updated by  Stiofan O’Connor 6 years, 7 months ago.

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  • #395975

    Michelle
    Full Member
    Post count: 8

    I can create a custom multi select field and it saves however if I edit and change or add an option value it doesn’t save.

    Nor can I get the custom field to show in advanced search.

    #396011

    Paolo
    Site Admin
    Post count: 31206

    Hi John,

    sorry about that, if you provide a link and admin credentials we will check what’s going on.

    Let us know,

    Thanks

    #396019

    Michelle
    Full Member
    Post count: 8
    This reply has been marked as private.
    #396263

    Michelle
    Full Member
    Post count: 8
    This reply has been marked as private.
    #396279

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi John,

    Sorry for the late reply.
    The problem is we are sending the data_type as VARCHAR and your server must have some security measure which thinks this is a SQL injection attack and returns 404 as a result.
    You could disable this check but we will change our code slightly incase anyone else encounters the problem. If you can provide FTP details we will apply the patch to your site.

    Thanks,

    Stiofan

    #396281

    Michelle
    Full Member
    Post count: 8
    This reply has been marked as private.
    #396283

    Giri
    Expired Member
    Post count: 3155
    This reply has been marked as private.
    #396286

    Michelle
    Full Member
    Post count: 8
    This reply has been marked as private.
    #396287

    Giri
    Expired Member
    Post count: 3155

    Apologies. let me have a look..

    Thanks

    #396294

    Giri
    Expired Member
    Post count: 3155
    This reply has been marked as private.
    #396295

    Michelle
    Full Member
    Post count: 8

    Hi,
    Seems to be working perfectly now. Thank you so much for your help!

    #396402

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for letting us know, if you have any other issues just let us know 🙂

    Thanks,

    Stiofan

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