Custom Fields not showing in admin tool

This topic contains 12 replies, has 3 voices, and was last updated by  Paolo 7 years ago.

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  • May 10, 2017 at 6:01 pm #377775

    Ellen Wise
    Expired Member
    Post count: 13

    We are using GD plugins on the following sites:

    http://www.phillymag.com/senior-living/
    http://www.phillymag.com/dentists/
    http://www.phillymag.com/wedding-vendors/

    We recently merged two domains into a single WP multisite configuration along with adding all files into a single git repo. Shortly after, I noticed the custom fields were not showing in the Custom Fields tab on the [Custom Post Type] Settings page. The data is still showing properly on the front-end. Is this possibly a json issue?

    May 10, 2017 at 7:22 pm #377792

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    more likely a serialized string in the db got corrupted.

    If you provide phpmyadmin and wp-admin network admin credentials we’ll have a look.

    I alerted Stiofan.

    Let us know,

    Thanks

    May 10, 2017 at 8:42 pm #377799

    Ellen Wise
    Expired Member
    Post count: 13
    This reply has been marked as private.
    May 10, 2017 at 9:12 pm #377804

    Paolo
    Site Admin
    Post count: 31206

    we need to access the database, cpanel?

    May 11, 2017 at 1:23 pm #377888

    Ellen Wise
    Expired Member
    Post count: 13

    I’m communicating with my server admin. Is there a certain area(specific table) he should be looking in? He said if he knows where to look, he might be able to find it.

    May 12, 2017 at 6:00 pm #378107

    Ellen Wise
    Expired Member
    Post count: 13

    We use Jenkins to build staging branches. If I created a staging branch, that copies the live DB, could you find what you need if I installed a plugin that manages the database?

    May 12, 2017 at 7:17 pm #378116

    Paolo
    Site Admin
    Post count: 31206

    As far as I know there are no plugin that will let you modify the database. But if you find one, yes that would do it.

    Thanks

    May 15, 2017 at 8:52 am #378348

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    When you say you merged two sites, did you copy over the GD custom tables also?
    (we would really need to look at the DB to see what is going on)

    Stiofan

    May 15, 2017 at 3:35 pm #378393

    Ellen Wise
    Expired Member
    Post count: 13
    This reply has been marked as private.
    May 16, 2017 at 8:06 am #378523

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for that, the tables wp_[X]_geodir_custom_advance_search_fields seem to consistently be missing lots of info, you should try restoring that table first.

    Thanks,

    Stiofan

    May 16, 2017 at 3:00 pm #378598

    Ellen Wise
    Expired Member
    Post count: 13

    I added a new Custom Field(text) on the page: Manage Dentist Custom Fields, and it showed up fine. But when I refresh the page, or navigate away and come back, the field no longer shows. I’m noticing that the table wp_[X]_geodir_custom_sort_fields stayed empty. Are the wp_[X]_geodir_custom_fields table and the wp_[X]_geodir_custom_sort_fields table supposed to communicate with each other? If so, can you think of a reason why the wouldn’t be?

    May 16, 2017 at 4:27 pm #378648

    Ellen Wise
    Expired Member
    Post count: 13

    I figured out the problem. Thanks for your help.

    May 16, 2017 at 9:17 pm #378689

    Paolo
    Site Admin
    Post count: 31206

    Thanks for letting us know

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