Customer just renewed but listing not extended

This topic contains 3 replies, has 3 voices, and was last updated by  adriangraham 8 years, 11 months ago.

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  • #38703

    adriangraham
    Expired Member
    Post count: 426

    I just did a renewal for a customer who has a gd_place listing with us on a plan that costs €139 for 12 months. There was 18 days left on the listing. I processed her credit card with her on the website… payment went through STRIPE successfully and she was redirected to the SUCCESS page. All great. But her advert still says 18 days remaining, which is a real concern.

    Any suggestions as to what might be wrong here?

    Thanks a mil,

    Adrian

    #38734

    Paolo
    Site Admin
    Post count: 31206

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    #38750

    Stiofan O’Connor
    Site Admin
    Post count: 22956

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    #39024

    adriangraham
    Expired Member
    Post count: 426

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