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Customizing page is Blank

This topic contains 10 replies, has 3 voices, and was last updated by  Pablo Damian Uribe 5 years, 3 months ago.

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  • January 12, 2019 at 4:10 pm #462920

    Pablo Damian Uribe
    Expired Member
    Post count: 36

    When I want to customize my theme is going blank. Which is not allow me to change the logo, add widgets and more

    January 12, 2019 at 6:26 pm #462945

    Kor
    Moderator
    Post count: 16516

    Hi Pablo,

    Thanks for your message. This isn’t a known issue and could you share your Website WP admin access here in private reply so that we could check on it?

    Thanks!

    January 12, 2019 at 10:04 pm #462965

    Pablo Damian Uribe
    Expired Member
    Post count: 36
    This reply has been marked as private.
    January 12, 2019 at 10:05 pm #462966

    Pablo Damian Uribe
    Expired Member
    Post count: 36
    This reply has been marked as private.
    January 13, 2019 at 4:00 am #462982

    Alex Rollin
    Moderator
    Post count: 27815

    Works for me, try clearing your browser cache.

    January 13, 2019 at 9:35 pm #463052

    Pablo Damian Uribe
    Expired Member
    Post count: 36

    Thanks, do you know why is a error”ajax” on top header.

    January 14, 2019 at 4:04 am #463092

    Alex Rollin
    Moderator
    Post count: 27815

    Could be a bad connection between your browser and the server somewhere along the line.

    Which page are you seeing that on? I don’t see it myself on home or places.

    January 14, 2019 at 12:28 pm #463154

    Pablo Damian Uribe
    Expired Member
    Post count: 36

    I see this error in all the pages.

    January 14, 2019 at 12:36 pm #463156

    Pablo Damian Uribe
    Expired Member
    Post count: 36

    I used a different browser (safari) which I don’t use at all and I see the same error

    January 14, 2019 at 4:30 pm #463195

    Kor
    Moderator
    Post count: 16516

    Hi Pablo,

    Thanks for your reply. Looks like the issue is caused by this plugin “Insert Headers and Footers”. The texts are not displaying when I deactivated it. Could you should check on it?

    Thanks!

    January 14, 2019 at 4:38 pm #463197

    Pablo Damian Uribe
    Expired Member
    Post count: 36

    Thanks I will check the plugin.

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