Debiting account when i bought a single year membership

This topic contains 10 replies, has 3 voices, and was last updated by  Kenny Williamson 6 years ago.

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  • #423593

    Kenny Williamson
    Expired Member
    Post count: 54

    Dear Geo directory,

    I bought a single year membership. Specifically so that i do not get debited again. I wanted to retain the ability to pay from my end.

    I see that you have just debited my account!

    Secondly, the original package included unlimited sites that you could use geo directory on. Which included the payfast, etc. on the sites… which is why i wanted the membership.
    However, that too has been changed. I.e. the replacement through the invoicing plugin is for one site (not unlimited sites as when i signed up).

    I understand that you have made a lot of changes, varied your monetising models and so on…

    However, i do expect that you honour your agreement that you had when i signed up.

    And note:i do not want a yearly debit order. I am happy to pay to continue using geo directory. But i do not want a permanent debit order.

    I view this in poor form!

    Please remove me from a permanent debit order.

    #423729

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #423736

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #423740

    Paolo
    Site Admin
    Post count: 31206
    This reply has been marked as private.
    #423801

    Kenny Williamson
    Expired Member
    Post count: 54
    This reply has been marked as private.
    #426421

    Kenny Williamson
    Expired Member
    Post count: 54
    This reply has been marked as private.
    #426476

    Paolo
    Site Admin
    Post count: 31206

    Hi Kenny,

    if you want to subscribe again and make sure you are getting a non auto-renewing plan go here: https://wpgeodirectory.com/downloads/membership/

    Select the option:

    1 Year (single) – $199.00 (see image attached)

    Add to cart.

    Then proceed to check out.

    Let me know if that’s not clear.

    #427057

    Kenny Williamson
    Expired Member
    Post count: 54
    This reply has been marked as private.
    #427091

    Alex Rollin
    Moderator
    Post count: 27815

    Your licenses will change; once you have subscribed then you can access your new licenses and add those to your site.

    #427108

    Kenny Williamson
    Expired Member
    Post count: 54
    This reply has been marked as private.
    #427114

    Kenny Williamson
    Expired Member
    Post count: 54

    Never mind Alex, it has been done.

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