Default Location won't work

This topic contains 6 replies, has 3 voices, and was last updated by  Stiofan O’Connor 6 years, 9 months ago.

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  • #392728

    Carl Barton
    Full Member
    Post count: 45

    Ive followed the basic installation guide. Created and API as in the tutorial, but when i go to set the Default Location the map area just displays a grey button saying NO RECORD.
    Please help as appear to have fallen at the starting gate.

    #392737

    Kor
    Moderator
    Post count: 16516

    Hi Carl,

    Looks like the Google MAP API key might be invalid and could you please try recreating it again? Also, please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    #392738

    Carl Barton
    Full Member
    Post count: 45

    Hi
    I tried the plugin on another site and it worked fine with the API, I have tried to delete the plugin in order to try a reinstall, but it retains the previous data from the previous install. Is there a way of making sure its a fresh install because i think i may have pressed a few too many buttons first and messed it up.

    #392739

    Carl Barton
    Full Member
    Post count: 45

    Hi there wasn’t a private link on the email to send temp access to my site.
    thanks

    #392740

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Carl,

    You can reply here and tick the box “Set as private reply” then only staff members will be able to see it.

    Thanks,

    Stiofan

    #392742

    Carl Barton
    Full Member
    Post count: 45
    This reply has been marked as private.
    #392744

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Carl,

    Your city longitude was malformed “-2.164885,12” there should never be any commas in GPS.

    I fixed it and the map is now showing.

    Thanks,

    Stiofan

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