Deleting Regions

This topic contains 12 replies, has 3 voices, and was last updated by  Tristan O’Donnell 4 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #512419

    Tristan O’Donnell
    Full Member
    Post count: 57

    Hi,

    I need to delete a region from my directory. I have searched this and the only advice I have found states that if the cities are no longer within the regions the regions should cease to exist but they don’t.

    I have removed cities from the region but the region still has the cities showing against them in number even though they are no longer within that region.

    Anyone submitting a listing or searching for a location will still be given a choice of the incorrect region which I don’t want to be available.

    This creates a bad user experience as people searching who choose the region from which I have removed all listings will see a “no results” return. There is no way they will know they have searched a region which has had the listings moved to the other variation of the same region.

    Also, I will have to manually amend those who submit a listing to the wrong region by mistake.

    As an example the directory set Brighton & Hove as a region, I don’t want it as a region, it’s a City within the region of East Sussex. I have merged all listings accordingly but I cannot get rid of the region of Brighton & Hove as an option for submission or searching. So searches and submissions can still use/choose the region of Brighton & Hove when there are no listings in there and the correct region would be East Sussex with Brighton & Hove being a City in that region.

    How can I delete Brighton & Hove as a region which was created by mistake and no longer have a place within the directory, so it does not come up at all under any circumstances?

    Thanks,

    Tristan.

    #512440

    Guust
    Moderator
    Post count: 29970

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #512493

    Tristan O’Donnell
    Full Member
    Post count: 57

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #512500

    Guust
    Moderator
    Post count: 29970

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #513124

    Tristan O’Donnell
    Full Member
    Post count: 57

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #513182

    Guust
    Moderator
    Post count: 29970

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #513184

    Tristan O’Donnell
    Full Member
    Post count: 57

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #513220

    Alex Rollin
    Moderator
    Post count: 27815

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #513274

    Tristan O’Donnell
    Full Member
    Post count: 57

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #513280

    Alex Rollin
    Moderator
    Post count: 27815

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #513282

    Tristan O’Donnell
    Full Member
    Post count: 57

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #513284

    Alex Rollin
    Moderator
    Post count: 27815

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #513287

    Tristan O’Donnell
    Full Member
    Post count: 57

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

Viewing 13 posts - 1 through 13 (of 13 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket