Desktop vs. Mobile Search

This topic contains 14 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 6 months ago.

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  • November 9, 2015 at 10:42 pm #59512

    msgliniewicz
    Buyer
    Post count: 164

    This is weird?

    If I do a search for a place on my desktop, the correct results appear just find for the correct zip code.

    However, then I repeat the same search on a mobile phone, I get no results found?

    Is there a switch someplace I missed?

    Thanks

    November 10, 2015 at 5:09 pm #59550

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that could happen if on your desktop you are searching everywhere and on your mobile you have a location selected.

    Please provide a link and the example of search you are performing and we will confirm or not if that’s the problem.

    Let us know,

    Thanks

    November 11, 2015 at 2:14 am #59636

    msgliniewicz
    Buyer
    Post count: 164

    Go here:

    http://www.bluestarguide.com

    Search for NTSOC in 80915 zip code.

    I can do this search on both mobile and desktop and they return different results?

    There are so many buttons, hoping I just missed something.

    Thank you!

    November 11, 2015 at 5:33 pm #59711

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please update all GD plugins 1st, then we will have a look.

    let us know,

    Thanks

    November 11, 2015 at 5:50 pm #59720

    msgliniewicz
    Buyer
    Post count: 164

    Per WordPress, everything is updated. Updated GD to 1.5.4 last night.

    November 11, 2015 at 5:52 pm #59721

    msgliniewicz
    Buyer
    Post count: 164
    This reply has been marked as private.
    November 11, 2015 at 6:23 pm #59731

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you only updated the core plugin, but all add-ons are outdated.

    Also Whoop needs updating, it looks like you are still using the beta version 0.0.1 (which is not good for a live website)

    That you will need to update via FTP as auto updates were not availalbe in the beta version.

    Let us know how you went.

    Thanks

    November 11, 2015 at 11:19 pm #59775

    msgliniewicz
    Buyer
    Post count: 164

    Ok, everything is updated, issue remains.

    November 12, 2015 at 4:40 pm #59829

    msgliniewicz
    Buyer
    Post count: 164

    Update:

    IF I use Chrome, searches work fine on my desktop

    IF I use FireFox, searches do not return any results? Same with Mobile Devices.

    Everything is updated..

    November 12, 2015 at 5:04 pm #59839

    msgliniewicz
    Buyer
    Post count: 164

    Ok, after reading the change log and shutting down 90% of my plugins, I am came up with this:

    Yoast SEO Local and Tiny MCE Advance, when active, screw with searches. I never saw because I was using Chrome and, from my view, everything functioned as it should, however, it impacted Mobile and FireFox searches.

    Right now, searches are working ok.

    With all the SEO changes you guys did, I understand their could be something funky with Yoast, but Tiny MCE?

    Also, the change location button is available but when I click it, I get no option to change location?

    AND, Last one, I am upgrading to a VPS soon, any suggestions? I’m using BlueHost and really do not want to change providers, is there anything I should be on the lookout for?

    November 12, 2015 at 9:27 pm #59892

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    all the SEO addition we made, we made them making sure they are compatible with Yoast SEO plugin.

    TinyMCE shouldn’t affect searches too.

    I’ve asked to the developers to have a look at your website.

    For the hosting provider, BlueHost vps should be a good solution. An alternative could be Cloudways, you can read more about it here: https://wpgeodirectory.com/support/topic/server-requirements/#post-50528

    Avoid any kind of WordPress managed plans unless you are sure you can disable any kind of caching they provide. Most have dedicated caching system that can’t be disabled, that are not compatible with GD.

    Thanks

    November 13, 2015 at 1:45 am #59952

    msgliniewicz
    Buyer
    Post count: 164

    Thank you

    November 13, 2015 at 3:08 pm #59993

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I activated tinymce again but i could not recreate this, please advise.

    Stiofan

    November 13, 2015 at 3:29 pm #59994

    msgliniewicz
    Buyer
    Post count: 164

    Stiofan,

    I went through the GD tools yesterday and reset the version numbers, things seam to be working ok on both desktop and mobile.

    Since you turned on MCE, Mobile search is not working?

    Info from error Log:

    [13-Nov-2015 15:27:26 UTC] PHP Fatal error: Call to undefined function geodir_payment_checkout_page_id() in /home2/theauti9/public_html/bluestarguide/wp-content/plugins/geodir_franchise/includes/gdfranchise_functions.php on line 260

    and:

    [13-Nov-2015 14:39:56 UTC] WordPress database error Unknown column ‘bsg2geodir_gd_place_detail.geodir_age_groups’ in ‘where clause’ for query SELECT bsg2posts.ID FROM bsg2posts WHERE 1=1 AND (
    bsg2posts.ID NOT IN (
    SELECT object_id
    FROM bsg2term_relationships
    WHERE term_taxonomy_id IN (2370)
    )
    ) AND bsg2posts.post_type = ‘bp_doc’ AND (bsg2posts.post_status = ‘publish’ OR bsg2posts.post_status = ‘closed’ OR bsg2posts.post_status = ‘virtual’) AND ( FIND_IN_SET(‘pediatrics’, bsg2geodir_gd_place_detail.geodir_age_groups ) ) AND ( FIND_IN_SET(‘Combined OT PT and Speech Facilities’, bsg2geodir_gd_place_detail.geodir_medical_services ) ) AND ( FIND_IN_SET(‘Cerebral Palsy’, bsg2geodir_gd_place_detail.geodir_diagnosis ) ) AND ( FIND_IN_SET(‘Feeding Therapy’, bsg2geodir_gd_place_detail.geodir_occupational_therapy ) ) AND ( FIND_IN_SET(‘Strength and Conditioning’, bsg2geodir_gd_place_detail.geodir_physical_therapy ) ) AND ( FIND_IN_SET(‘Speech Sound Disorders’, bsg2geodir_gd_place_detail.geodir_speech_therapy ) ) AND ( FIND_IN_SET(‘Feeding Therapy’, bsg2geodir_gd_place_detail.geodir_supported_services ) ) GROUP BY bsg2posts.ID ORDER BY bsg2posts.post_date DESC made by require(‘wp-blog-header.php’), wp, WP->main, WP->query_posts, WP_Query->query, WP_Query->get_posts, do_action_ref_array, call_user_func_array, bp_docs_general_access_protection, BP_Docs_Access_Query->get_doc_ids, WP_Query->__construct, WP_Query->query, WP_Query->get_posts

    [13-Nov-2015 14:39:56 UTC] WordPress database error Unknown column ‘bsg2geodir_gd_place_detail.geodir_age_groups’ in ‘where clause’ for query SELECT SQL_CALC_FOUND_ROWS bsg2posts.ID FROM bsg2posts WHERE 1=1 AND (((bsg2posts.post_title LIKE ‘% %’) OR (bsg2posts.post_content LIKE ‘% %’))) AND (bsg2posts.post_password = ”) AND bsg2posts.post_type IN (‘post’, ‘page’, ‘attachment’, ‘gd_place’, ‘gd_event’, ‘gd_web’, ‘bp_doc’) AND (bsg2posts.post_status = ‘publish’ OR bsg2posts.post_status = ‘closed’ OR bsg2posts.post_status = ‘virtual’) AND ( FIND_IN_SET(‘pediatrics’, bsg2geodir_gd_place_detail.geodir_age_groups ) ) AND ( FIND_IN_SET(‘Combined OT PT and Speech Facilities’, bsg2geodir_gd_place_detail.geodir_medical_services ) ) AND ( FIND_IN_SET(‘Cerebral Palsy’, bsg2geodir_gd_place_detail.geodir_diagnosis ) ) AND ( FIND_IN_SET(‘Feeding Therapy’, bsg2geodir_gd_place_detail.geodir_occupational_therapy ) ) AND ( FIND_IN_SET(‘Strength and Conditioning’, bsg2geodir_gd_place_detail.geodir_physical_therapy ) ) AND ( FIND_IN_SET(‘Speech Sound Disorders’, bsg2geodir_gd_place_detail.geodir_speech_therapy ) ) AND ( FIND_IN_SET(‘Feeding Therapy’, bsg2geodir_gd_place_detail.geodir_supported_services ) ) ORDER BY bsg2posts.post_title LIKE ‘% %’ DESC, bsg2posts.post_date DESC LIMIT 0, 10 made by require(‘wp-blog-header.php’), wp, WP->main, WP->query_posts, WP_Query->query, WP_Query->get_posts

    November 14, 2015 at 12:17 pm #60130

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi, that’s good.

    As for the errors, #1 seems to be the payment manager was not updated yet, maybe just a one off.
    #2 might be that you had a custom field age_group and then deleted it but might still have it as a advanced search or sort option?

    Stiofan

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