Different packages frontend/backend

This topic contains 24 replies, has 4 voices, and was last updated by  Kiran 4 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #520493

    Alfonso Sánchez Gómez
    Expired Member
    Post count: 67

    Good afternoon, I’m having a lot of trouble trying to pay for the packages. I have two packages:
    – Fremium: free
    – Premium: recurring payment

    The following is happening. If a user registers a restaurant directly in the Premium package (with paypal or with Test payment) it is perfectly registered with the Premium package.
    If a user registers a restaurant in the fremium package and later upgrades to Premium, when the payment gateway is paypal, everything seems correct but the user still sees in his frontend that the package assigned to his restaurant is Fremium, while in the backend of wordpress appears as Premium.
    Attached is a snapshot of a restaurant at the same time seen in the backend and in the frontend.

    This is causing me many doubts about the reliability of this process, sometimes the package is changed and sometimes not.
    The payment has been generated correctly, in paypal appears the subscription, but the user still has in his view the restaurant as Fremium. I do not know what else to try.

    I send you in another post credentials.

    #520495

    Alfonso Sánchez Gómez
    Expired Member
    Post count: 67
    This reply has been marked as private.
    #520516

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #520655

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #520980

    Naveen Giri
    Moderator
    Post count: 1559

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #521491

    Alfonso Sánchez Gómez
    Expired Member
    Post count: 67

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #521654

    Naveen Giri
    Moderator
    Post count: 1559

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #521689

    Alfonso Sánchez Gómez
    Expired Member
    Post count: 67
    This reply has been marked as private.
    #522555

    Kiran
    Moderator
    Post count: 7069

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #522703

    Alfonso Sánchez Gómez
    Expired Member
    Post count: 67

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #522863

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    #523174

    Alfonso Sánchez Gómez
    Expired Member
    Post count: 67
    This reply has been marked as private.
    #523514

    Kiran
    Moderator
    Post count: 7069

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #523886

    Alfonso Sánchez Gómez
    Expired Member
    Post count: 67
    This reply has been marked as private.
    #524225

    Kiran
    Moderator
    Post count: 7069

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

Viewing 15 posts - 1 through 15 (of 25 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket