Directory Very slow since transistion
This topic contains 47 replies, has 6 voices, and was last updated by Jonathan 8 years, 2 months ago.
We have moved to a support ticketing system and our forums are now closed.
Open Support Ticket-
AuthorPosts
-
September 28, 2017 at 11:30 am #397845
3. You would need to run it from phpmyadmin or something similar, if you let me know the package ID i will run it for you.
Stiofan
October 30, 2017 at 1:56 pm #403240Good day
I am continuously getting the same problems after my upgrade to the new GeoDirectory.
You assisted me by adding a performance plugin which I do not know how it works?
The site keeps crashing and giving errors such as access denied when you type in the url http://www.bizlistings.co.za then you have to go and type in https://www.bizlistnigs.co.za and I have had that fixed multiple times so that it will not do that and now it is doing it again.
Is there someone that can assist in this matter, I am not a developer and I need to have my site working as I have paying customers.
I am curretnly trying to add a listing and it will not let me, it keeps crashing and then reverts back to a free listing instead of a paid listing.
I am really getting worried that my site is just not functioning and so I will have to redo the entire site and find a new platform which I do not want to do as I really like the layout, look, and feel of the GeoDirectory.
Please advise, any advise will be greatly appreciated as I need things to improve drastically!
I was with Geotheme for 3 years sine 2013 and had no problems even with it being outdated but now I am having endless speed and loading problems since the upgrade in March/April 2017. I am very concerned as I am losing so many hits and my ranking is going down constantly!
Please please please assist!
October 30, 2017 at 2:01 pm #403242Sorry I also see that I missed the response you gave on 28 Sept 2017:
3. You would need to run it from phpmyadmin or something similar, if you let me know the package ID i will run it for you.
Stiofan
Sorry about that, which package ID are you referring to so that I can provide that?
October 30, 2017 at 2:34 pm #403253Please provide phpmyadmin details and i will have a look over ur whole site.
Stiofan
October 30, 2017 at 3:20 pm #403262This reply has been marked as private.October 30, 2017 at 9:05 pm #403310Hello!
We have received your message and will respond as soon as possible.
Thank you for your patience
October 31, 2017 at 12:37 pm #403441This reply has been marked as private.November 1, 2017 at 6:40 am #403600This reply has been marked as private.November 1, 2017 at 12:27 pm #403631This reply has been marked as private.November 2, 2017 at 12:33 pm #403781Hi,
I can load listings now and I was able to update 2 listings.
Not sure what the problem was.
Thanking you in advance for your efforts.
November 2, 2017 at 2:50 pm #403799Thanks for letting us know, i will get chatting with u on skype on monday and we can go over a few things, i have a few suggestions cor the site.
Stiofan
November 13, 2017 at 12:30 pm #405073Hi, I am just following up on that Skype call?
Kind Regards
Broski
November 13, 2017 at 5:30 pm #405109This reply has been marked as private.November 21, 2017 at 7:07 am #406190This reply has been marked as private.November 21, 2017 at 11:04 am #406226This reply has been marked as private. -
AuthorPosts
We have moved to a support ticketing system and our forums are now closed.
Open Support Ticket