Directory Very slow since transistion

This topic contains 47 replies, has 6 voices, and was last updated by  Jonathan 6 years, 5 months ago.

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  • #397845

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    3. You would need to run it from phpmyadmin or something similar, if you let me know the package ID i will run it for you.

    Stiofan

    #403240

    broski
    Expired Member
    Post count: 61

    Good day

    I am continuously getting the same problems after my upgrade to the new GeoDirectory.

    You assisted me by adding a performance plugin which I do not know how it works?

    The site keeps crashing and giving errors such as access denied when you type in the url http://www.bizlistings.co.za then you have to go and type in https://www.bizlistnigs.co.za and I have had that fixed multiple times so that it will not do that and now it is doing it again.

    Is there someone that can assist in this matter, I am not a developer and I need to have my site working as I have paying customers.

    I am curretnly trying to add a listing and it will not let me, it keeps crashing and then reverts back to a free listing instead of a paid listing.

    I am really getting worried that my site is just not functioning and so I will have to redo the entire site and find a new platform which I do not want to do as I really like the layout, look, and feel of the GeoDirectory.

    Please advise, any advise will be greatly appreciated as I need things to improve drastically!

    I was with Geotheme for 3 years sine 2013 and had no problems even with it being outdated but now I am having endless speed and loading problems since the upgrade in March/April 2017. I am very concerned as I am losing so many hits and my ranking is going down constantly!

    Please please please assist!

    #403242

    broski
    Expired Member
    Post count: 61

    Sorry I also see that I missed the response you gave on 28 Sept 2017:

    3. You would need to run it from phpmyadmin or something similar, if you let me know the package ID i will run it for you.

    Stiofan

    Sorry about that, which package ID are you referring to so that I can provide that?

    #403253

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please provide phpmyadmin details and i will have a look over ur whole site.

    Stiofan

    #403262

    broski
    Expired Member
    Post count: 61
    This reply has been marked as private.
    #403310

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    We have received your message and will respond as soon as possible.

    Thank you for your patience

    #403441

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #403600

    broski
    Expired Member
    Post count: 61
    This reply has been marked as private.
    #403631

    broski
    Expired Member
    Post count: 61
    This reply has been marked as private.
    #403781

    broski
    Expired Member
    Post count: 61

    Hi,

    I can load listings now and I was able to update 2 listings.

    Not sure what the problem was.

    Thanking you in advance for your efforts.

    #403799

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for letting us know, i will get chatting with u on skype on monday and we can go over a few things, i have a few suggestions cor the site.

    Stiofan

    #405073

    broski
    Expired Member
    Post count: 61

    Hi, I am just following up on that Skype call?

    Kind Regards

    Broski

    #405109

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
    #406190

    broski
    Expired Member
    Post count: 61
    This reply has been marked as private.
    #406226

    Stiofan O’Connor
    Site Admin
    Post count: 22956
    This reply has been marked as private.
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